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Update, Neptune repaired both modules.
The ALD was under warranty and they repaired the PM2 at no charge!
All I can say is WOW that was unexpected, Thank You Neptune.
We have received, diagnosed, and repaired your ALD / RMA # A22724. This repair has been covered under warranty and we appreciate your patience while this matter has been resolved for you.
After diagnosing the contents of the PM2, we have concluded that the PM2 is not typically covered under warranty because it was Out of Warranty. However, given the circumstance that your ALD was in warranty we have opted to repair this free of charge.
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