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I think the confusion came from the Neptune unit resetting itself. This is unique to the new Apex units and I think it is a good thing and they may implement it on older Apex units with a firmware update. The unit used to occasionally require a reboot to "see" a switch in dashboard so the auto reboot gives you one less thing to think about. Either way we worked out this issue via a support ticket and it is running well now.
The switches themselves are not programmed, the outlet is programmed to perform an action based on a switch position so in all cases it is best to program your outlet first, then plug in the switch, let it reboot and test the outlet to see if it performs the desired action.
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Dan
Don't rush art, you get bad art.
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