I've got one as well and in the for what it's worth category IMO it's basically only good as a flexible multi timer with some basic extra functioinality. If you want an actual controller that's kept up with the advances of the industry you'd probably be better off going elsewhere. That being said, I'm guessing there's something else going on causing the issues you're seeing, for all my issues with the system I've been able to get it to do everything I've wanted it to do after messing with it long enough.
My first thought would be to take it all offline and update everything then bring the pieces back online one at a time. I know you shouldn't have to do that but it's an older piece of gear that's a little finicky. Also are you trying to do this via the head unit or via the app? From my experience after fighting to get it working the app seems to work better for any programming functions.
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Mike
Current Tank Info: Currently tankless planning ~90G nano
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