Quote:
Originally Posted by Orioner
Hello,
I have few Days problems with my Ati hybrid. I get different errors when i plug My computer to the lamp. I have already used 2 different computers, software update. but the problem continues to occur. Normaly you have 2 blue spots, but now de usb is blue and de lamp is grey( see pic). The error message is: error while reading from device. yesterday I have tried to make 4u connection, but No results. When i tried To make a connection, it stay on 0% and after 2 minutes the error message.
What can i do? Thx and a nice 2018.
Joachim
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If you have tried multiple computers this is likely a problem with your data cable. Either it is defective or not compatible with your particular generation fixture. This cables are very finicky and very specific so if you have replaced it, damaged it, or if it never worked (likely sent wrong cable) you will likely need another.
You can try the following:
With the USB cable plugged into your computer
Go to Device management and look for a yellow !
Uninstall the driver for device if you do have a yellow !
Reboot computer and try again (it will reinstall the driver)
If you do not have a yellow ! look around the devices for ATMEL, this is the driver for the cable. Uninstall, reboot and try again.