Thanks for your answer. I use my computer for another lamp and it works. I can make connection and configurate the lamp, but when i use the same cable and same computer for my lamp, than it doesn't works. The computer find the usb doggle but he doesn't find the lamp.
Joakim
Quote:
Originally Posted by Keith@ ATI NA
If you have tried multiple computers this is likely a problem with your data cable. Either it is defective or not compatible with your particular generation fixture. This cables are very finicky and very specific so if you have replaced it, damaged it, or if it never worked (likely sent wrong cable) you will likely need another.
You can try the following:
With the USB cable plugged into your computer
Go to Device management and look for a yellow !
Uninstall the driver for device if you do have a yellow !
Reboot computer and try again (it will reinstall the driver)
If you do not have a yellow ! look around the devices for ATMEL, this is the driver for the cable. Uninstall, reboot and try again.
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