Thread: Neptune Support
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Unread 04/28/2012, 08:23 AM   #39
drparker
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Join Date: Feb 2006
Location: Palatine, IL
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I'm techie and a ham radio operator. In all seriousness, yes. Power, EMI, RFI, chatty nic on the network could all be causing problems. Without a network sniffer and a spectrum analyzer the only hope of finding the problem is trial and error.

One customer had a problem that took weeks to find. Turns out that when elevator 3 was stopped on floor 7 a ton of noise and power spike where be injected on to the network.

If any of the people having issues are using network over house electric lines that would be the first thing I would kill to see if it was the issue.

Look for patterns even if they seem weird. Does it always happen when neighbor uses the garage door? Does it happen when a combination of things are on, the microwave is on while the daughter blow dries her hair.

Loose grounds, bad grounds, no grounds, ground loops can all cause problems.


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