Pony tail guy = Tony, very nice dude in my book.
I just came from there today after reading this post. I asked Tony about the issues we are discussing since its obvious he reads this thread too. T
They dont answer the phone because they have onsite customers, plus its not a phone but a fax line (as per Tony), not an excuse not to pick up the phone though. for the time I was there they had a steady flow of clients, one thing I noticed was no dead fish in the tanks & clean atmosphere. another thing I was surprised to find out was there was no bathroom for my kids, it was an hour drive!
Aqua Hut I will have to rank as up there as far as our Hobby goes. Tony caught my selection without any nets, showing zero stress for the specimens. watching it was a treat in itself. staff was very helpfull & knowledgable, was not eager to make jus a SALE. and we all agree on the pricing.
I wish this place was closer & I wish they had a way to tell us whats in stock like a website or email list
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