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Originally Posted by Kengar
i haven't been able to place order all day. what up with website???
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Originally Posted by moondoggy4
They're are still having problems.
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Originally Posted by genpetahhhh
Yep same problem here
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Originally Posted by Kengar
it took me FOREVER! last night to place order for some plumbing parts. Far more often than not, when I would select a size larger than the default (e.g., 1" bulkhead instead of 1/2"), what got entered into the basket would be the smaller default size. Eventually, if I left the cursor on the larger size for ten or fifteen minutes, the larger size would "take hold" so I could place order with correct sized components.
As for a skimmer on clearance, however, the little medallion said "last chance" and the info more "up front" on the site indicates that putting in the promo code "Clearance" should have led to 15% off. No matter how many times I tried to get that to work correctly, it just never did. I sent in some screen shots showing what I had come up, so I hope they honor what the site seems to suggest would be the adjusted price. There was also one order that inadvertently went through at the non-adjusted price, but contrary to the email that popped up immediately afterward, I wasn't able to just cancel the order. I sent email telling them to cancel it if the price applied is not the discounted price......
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Originally Posted by genpetahhhh
It is working now
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Originally Posted by Daddi0
Sorry, it was my fault. I ordered tooo much and broke their server  |
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Originally Posted by Kengar
not for the clearance item i'm trying to pick up. RO Elite 200 INT skimmer.
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Originally Posted by lemec
Won’t work for me now either!
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We are very sorry everyone! Thank you for giving us the heads up that you were experiencing issues shopping the site.
We've reactivated the coupon today so it should work in case anyone wasn't able to take advantage yesterday. If you bump into more trouble, please contact us at 714-385-0080 so that we can take care of you. We are in the office and happy to help!
Best wishes,
Jeff @ Marine Depot