Quote:
Originally posted by renogaw
nope, corals were signed for, just water was too cold, and it was less than 24 hours since i packaged them.
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If it made it in less than 24 hours......and everything died becasue the water was too cold is it not your fault from not knowing how to get it there while maintaining temp??
Unless you really think thye buyer would have reason to make it up and try to rip you off,
I would say you owe the buyer a new box of corals, and either cover shipping in full or split it with them.
If it was the post offices fault, use fed ex next time, and in that instance I would still ship more corals for free, but would request that the shipper paid for the shipping in full. that way you arent out any real money and you have a happy buyer
jmo