Hello
Im sorry for late reply, I missed some posts there and I wasnt able reply earlier.
Please let us know which bugs you found in software/firmware because we are testing it on 16pcs of our aquariums and we fix all issues(bugs) reported by Customers as soon as possible.
If there are any issues reported by Customers in 99% they are sourced by:
- not compatible(together) software and firmware
- problems with weak signal due using laptop/notebook with internal bluetooth modules.
Its most common issue - responsible for CRC errors(during firmware update), not responding application, not correct data transmitted from/to doser(like capacity, daily amounts etc).
We strongly suggest using any external(USB Bluetooth) module with Class1 (20db output power = 100mW) instead of using internal bluetooths which quite offen have output power 1mW or little more(to less for proper communication).
Using 100mW module give you 10-15 control range even thru few walls.
This doser is on market almost two year and since that time we improved many things - compatibility with Mac OS X system, Windows etc.
We released special software for firmware updates using:
- device working under Mac OS X
- device working under Windows (XP to 10)
- device working under Android(like tablets, mobile phones)
If anybody here experienced any issue - please contact with our
service@pacific-sun.eu directly, but firstly check that problems are not sourced by weak BT module or your computer/phone settings(shared BT connection etc)
If you are not sure - our service will be happy help you in this troubleshooting.
Latest software/firmware updates avalaible for Windows/Mac OS X are free from known bugs but if you found anyone - please let us know, we will check it and fix without any needed delay.
Thank you for understanding.
Regards
Przemek