Quote:
Originally Posted by pyton
the problem is for every one happy customer, they tend to have one upset customer.
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Do you really think that the handful of people posting in this thread is a valid statistical sample?
You obviously failed to consider that what is seen here is but a very small sector of overall ownership, and neglected to factor in the many many people who happily run their controllers without issue.
I have had timely and excellent response to the two actual issues I've had in owning Neptune controllers for the last 6 years. They have been quite responsive and receptive to ideas for new features. And they have even answered my questions about inner workings of the Apex, sharing what they might have classified as proprietary information - but chose to be supportive instead.