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Unread 03/31/2012, 11:37 PM   #3
kdrof
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Join Date: May 2011
Location: Cleveland, Ohio
Posts: 277
I had that the other day and had to send mine in for service. They will most likely tell you to turn it off, pull off the wet-side and turn it back on to see if the motor works properly, if it does they will probably have to disassemble the wet side and make sure nothing is stopping it from spinning (there is a video for assembly on their website under multimedia). After you reassemble, they will have you put it back on and retry it. If your motor without the wetside is making funky, clanky noises, you may need a replacement motor. That was what mine was doing. If you figure out what side is causing the issue, call them and they will send you out the side needed (wet or dry). Hope that helps


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