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Old 06/04/2012, 05:45 PM   #1
Darth Vedder
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Hannachecker.com security certificate expired

I have ordered multiple checkers from hannachecker.com and reagent refills, etc and have been trying to order the alkalinity checker but the security certificate on the site is expired. I tried with safari, Internet explorer, etc and it never allows me to add anything o the cart as it gives me a cookies not enabled error.

I guess I can't give them my money as I have not heard back after leaving an email on the site 3 days ago...


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Old 06/05/2012, 07:44 AM   #2
xp964
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Quote:
Originally Posted by Darth Vedder View Post
I have ordered multiple checkers from hannachecker.com and reagent refills, etc and have been trying to order the alkalinity checker but the security certificate on the site is expired. I tried with safari, Internet explorer, etc and it never allows me to add anything o the cart as it gives me a cookies not enabled error.

I guess I can't give them my money as I have not heard back after leaving an email on the site 3 days ago...
Hello Darth Vedder,

Our webmaster is currently working on this issue. I will inform you as soon as the problem is fixed and the site is back working.

Thank you,
Hanna


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Old 06/05/2012, 10:52 AM   #3
xp964
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Quote:
Originally Posted by Darth Vedder View Post
I have ordered multiple checkers from hannachecker.com and reagent refills, etc and have been trying to order the alkalinity checker but the security certificate on the site is expired. I tried with safari, Internet explorer, etc and it never allows me to add anything o the cart as it gives me a cookies not enabled error.

I guess I can't give them my money as I have not heard back after leaving an email on the site 3 days ago...
Hello again Darth Vedder,

The Checker website is now up and running.

Thank you for bringing this concern to our attention.
Hanna


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Old 06/05/2012, 05:51 PM   #4
Darth Vedder
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Ok I'll give it another try, and thanks for responding


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Old 06/05/2012, 06:00 PM   #5
Darth Vedder
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Ok, hopefully this will get read since you already responded once but the certificate error has been resolved but I m still unable to purchase anything as it says cookies are not enabled and it will not allow anything to be added to the cart



This same error happens in both safari on Mac OS Lion, mobile safari in iPad and iPhone, as well as Internet Explorer on a Windows 7 machine


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