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06/05/2012, 01:30 PM
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#1 |
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Registered Member
Join Date: Jun 2011
Location: Worthington, Ohio
Posts: 15
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trying to order from site.
it is saying something about FedEx is not working and you can not get past that in checkout.
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90 gal. pred tank..SFE/Lionfish/humma... 180 in-wall build in progress... |
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06/05/2012, 01:40 PM
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#2 |
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RC Sponsor
 Join Date: May 2010
Posts: 162
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I think that glitch was just resolved. Please try again and if you have any trouble please don't hesitate to get in touch!
Thanks, Kevin
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Please visit us at www.GenesisReefSystems.com |
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06/06/2012, 07:08 AM
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#3 |
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Registered Member
Join Date: Jun 2011
Location: Worthington, Ohio
Posts: 15
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I would like to thank Kevin for outstanding customer service. It was by my fault that I resent the same email stating that the shipping service was down. I received a replied email from him promptly yesterday but I was unable to respond to his reply until this morning. When I refreshed my browser, it sent the same email about the shipping being down again. I then received a phone call from Kevin this morning because he was concerned that I wasn't able to place my order and he immediately took my order over the phone. I would just like to say that I think that is great customer service and thanks again Kevin.
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90 gal. pred tank..SFE/Lionfish/humma... 180 in-wall build in progress... |
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