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Old 06/06/2012, 05:47 PM   #1
bugs713
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Is it me? Digitalaquatics.com Site Problem.

For the last two days I have not been able to get on the digitalaquatics.com site once as it times out. Is it me or are others having the same problems?
Thanks!



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Old 06/06/2012, 06:22 PM   #2
drew2007
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Not just you. Been down 2 days. I tried to use myreef to rename some channels and that doesnt work either.


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Old 06/06/2012, 06:32 PM   #3
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Same here, site and forum is down, don't know why though.


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Old 06/06/2012, 09:55 PM   #4
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Their site is down hard. SOme issue at their hosting provider and the Database..they are working to get it back online. I am not sure of any further details than that.

MyReef is not dependent on their website ether than firmware update files if there are new ones..and there aren;t any. Build 78 is still current.


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Old 06/06/2012, 10:06 PM   #5
bugs713
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My new RKL with NET module will be here on Friday and was looking to their site for info... will keep checking back with them.
Thanks!


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Old 06/06/2012, 10:34 PM   #6
drew2007
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Quote:
Originally Posted by andywe View Post
Their site is down hard. SOme issue at their hosting provider and the Database..they are working to get it back online. I am not sure of any further details than that.

MyReef is not dependent on their website ether than firmware update files if there are new ones..and there aren;t any. Build 78 is still current.
Really? I was getting some type of host errors. Unless i was connecting things wrong which i dont think i did. Rkl head unit and sid plugged into pc4 and only sid shows up in my reef.


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Old 06/06/2012, 11:54 PM   #7
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I can get on but it is very slow.


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Old 06/07/2012, 06:53 AM   #8
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Quote:
Originally Posted by drew2007 View Post
Really? I was getting some type of host errors. Unless i was connecting things wrong which i dont think i did. Rkl head unit and sid plugged into pc4 and only sid shows up in my reef.
MyReef isn't working for me either, I cannot open the program. I get the same errors.

I had no idea that the program was reliant on their site being up, that is kind of shitty.


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Old 06/07/2012, 08:32 AM   #9
drew2007
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Quote:
Originally Posted by Dr. Fish View Post
MyReef isn't working for me either, I cannot open the program. I get the same errors.

I had no idea that the program was reliant on their site being up, that is kind of shitty.
Good. So its not just me. Hope the site comes back up soon.


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Old 06/07/2012, 10:44 PM   #10
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Why would myreef not work, the software was downloaded to your computer so it should work independently from the DI website. Mine works just fine even the site was down 2 or 3 days ago.


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Old 06/08/2012, 01:57 AM   #11
andywe
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Their software is not dependent on the website to run..If there is a host error on the front page (where news is displayed) it still does not stop the software from running.


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Old 06/08/2012, 08:37 AM   #12
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I just got a RKE with Net and have an RKL with Net coming today, is there another source for downloading the MyReef software since I cannot access their sites??

Thanks!


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Old 06/08/2012, 09:40 AM   #13
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I just found a note from Digital Aquatics on FaceBook:

Just a quick note:

Our web hosting company has experienced a hardware failure. They assure us that issue is being addressed. We are hoping that the issues will be resolved quickly.

If you are in need of support, our support number is: 425-527-0995 (press 1 for support). For E-mail support, or for User Guides or the myReef software, please e-mail us at [email protected]

If you have any questions or concerns, please let us know!


I emailed them for the software, hopefully I will get it today.


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Old 06/08/2012, 10:21 AM   #14
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Just got a reply a speedy reply from DA with both RKE/RKL user manuals and the Myreef software attached!

Nice!


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Old 06/08/2012, 08:45 PM   #15
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Awesome. If someone needs it I will post it up as well. Let me know via PM.


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Old 06/09/2012, 11:18 AM   #16
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myreef wouldn't load so I uninstalled it and went to the page to DL it to find out the page is down. So like the others, myreef stopped working for me also with the site outage. strange.

I'm going to email them to see if I can get myreef unless someone has it uploaded elsewhere.


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Old 06/09/2012, 11:35 AM   #17
bugs713
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PM me your email and I will send it you.


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Old 06/09/2012, 12:33 PM   #18
andywe
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Ok, here it is for everyone. If you want to download MyReef 2.0 build 78 (the latest) I have posted it here until DA gets back online. They are changing hosting providers and working hard to get back online.

http://www.reeflore.com/articlescat/myreefdl


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Old 06/10/2012, 10:08 AM   #19
KnighthawKz
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Quote:
Originally Posted by andywe View Post
Ok, here it is for everyone. If you want to download MyReef 2.0 build 78 (the latest) I have posted it here until DA gets back online. They are changing hosting providers and working hard to get back online.

http://www.reeflore.com/articlescat/myreefdl
thanks for the link


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Old 06/10/2012, 02:15 PM   #20
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Anytime!


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Old 06/10/2012, 10:48 PM   #21
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awesome link Andy!


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