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Old 11/04/2013, 09:02 PM   #1
Reef_Breeders
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Join Date: Jan 2013
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Have a Question About Warranty Service? Read This First!

Hello, if you need to take advantage of our 2 year USA warranty, do not hesitate to contact us via email, you can reach me directly at [email protected]. You can also call us at 203 242 6301. Please give us 24-48 hours to reply, however we usually reply within a couple hours. We do prefer that you contact us first before asking about warranty service on the forums, as it is much faster and easier if you contact us directly.

Thank You,
Logan Vanghele
Owner
Reef Breeders LLC


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Old 08/24/2014, 06:03 PM   #2
Blenny Powers
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Join Date: Jun 2013
Location: Fort Worth
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Are warranties transferable? I love the fixture over our frag tank. But, we are moving and downsizing to just our big display. I will probably sell the photon 16 with the frag tank.


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Current Tank Info: Red Sea 650S
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Old 08/25/2014, 08:18 PM   #3
Reef_Breeders
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Yes, please make sure that the new owner has your name and email address so we can verify the original purchase. We can also tell using the barcode on top of the light.


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Old 08/26/2014, 05:39 PM   #4
Blenny Powers
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Ok. Thank you very much.


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Old 01/31/2015, 01:57 PM   #5
AntiSatan
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Join Date: May 2013
Location: Awatukee, Arizona
Posts: 442
Just wanted to post I had a RW-15 motor die on me the other day and Logan with 1 email had a new one sent out the next day no questions asked. Cant ask for better service than that.


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Current Tank Info: DSA Neo 105, 2 AI Hydra 52's,Bubble Magnus Curve 7 skimmer,Eshopps Gen 3 R100 Refugium supmp ,VorTech MP40wQD and Maxspect Gyre XF130
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