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Old 10/06/2017, 04:51 PM   #1
Registered Member
Join Date: Apr 2009
Location: Albany, NY
Posts: 81
New Red Dragon High Pressure leaking

I did call support, and I thought I wrote the support person email down correctly and did not. So I thought I would post my issue here also, and did send an email to support also.

The Pump is leaking between the grey and black casing. (Pump is being used externally)

Below are the pictures, since it external not sure what I can do.

The Support person asked me to tighten the screws and I did a little but it still leaking.

The Red Box is where I see the water coming from. It a small leak when the pump is off and then becomes steady once the pump is on.

The 3 Screws that I was asked to make sure were snug are.

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Old 10/06/2017, 04:53 PM   #2
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Join Date: Sep 2009
Location: Simi Valley, Ca
Posts: 13,433
That was me you spoke with. I just sent you a PM.

Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum:

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread:
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Old 10/06/2017, 05:09 PM   #3
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Join Date: Apr 2009
Location: Albany, NY
Posts: 81
Thank you for the quick reply, email and PM sent with my Phone number

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