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08/30/2016, 06:13 AM | #1 |
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New APEX setup
Does anyone have instructions on setting up the outlets? I have no idea how to set them up or what outlet is what! Any help is greatly appreciated.
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08/30/2016, 10:31 AM | #2 |
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If this is for the brand new Apex 2016, this video should be very helpful.
For the Apex 2016, if you scroll down, this shows the programmed outlets as well. Any outlet can be changed for control different devices or different parameters. https://www.neptunesystems.com/getst...-freak-newbie/ For the Classic Apex, this should help you as well. https://www.neptunesystems.com/getstarted/apexgold/ Lastly is the comprehensive reference manual which has the answers to most any question when it comes to setup and programming. https://www.neptunesystems.com/downl...nce_Manual.pdf
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
08/30/2016, 10:33 AM | #3 |
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Thank you
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08/31/2016, 06:45 AM | #4 |
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Last nigh I tried changing lighting times and for some reason it doesn't work. What is the process for updating times and having the energy bar work?
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08/31/2016, 07:53 AM | #5 |
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Just wanting to narrow down what you're working with...
Is this a "new" Apex (the one just introduced) or the Apex "classic"? How are you doing the programming? - through Fusion or through your local network directly on the device? |
08/31/2016, 09:25 AM | #6 |
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Yes new apex, I am trying to program thru Fusion.
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08/31/2016, 09:56 AM | #7 |
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Select the outlet you want to change the schedule on. When the outlet setting page opens up. you can use the wizard by selecting light under device type. Make your time changes in the menu and then hit the cloud icon in the upper right of the screen to send that change to the Apex.
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
08/31/2016, 10:03 AM | #8 |
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ok ill try it, I haven't been changing any drop down just the time. If your saying you need to change the dropdown for It to work that makes sense.
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08/31/2016, 10:14 AM | #9 |
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I am doing what the video says to change times but its not working....
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08/31/2016, 10:20 AM | #10 |
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So you are changing the time in these boxes, then clicking on the cloud icon in the upper right corner to upload those changes, correct?
When that occurs, a little pop up will appear saying something to the tune of, "Please wait while updating." There will also be a progress bar. The process usually takes about 5 seconds or so. |
08/31/2016, 10:25 AM | #11 |
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Yes that's correct, yet I don't see the outlet turning off if I set it at a time near when I am changing it. For example, I go in to the light for outlet 1 and change the off time to be about 5 minutes later than current time. I upload using the cloud button get the note saying change is happening then 5 minutes later the outlet does not turn off....
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08/31/2016, 10:46 AM | #12 |
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Are your outlet toggles set to auto?
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08/31/2016, 10:47 AM | #13 |
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08/31/2016, 10:59 AM | #14 |
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yes on auto, They operate when I switch from on to off, just not in auto...
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08/31/2016, 11:07 AM | #15 |
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For the record, I am a little disappointed in how Neptune handles support.....Email,,,,thats a pain in the a$$. I want to talk to someone to help fix my problem not email back and forth......
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08/31/2016, 11:12 AM | #16 | |
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Quote:
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220g reef tank, 300g FOWLER tank |
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08/31/2016, 11:20 AM | #17 | |
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Quote:
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220g reef tank, 300g FOWLER tank |
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08/31/2016, 11:41 AM | #18 |
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Don't give up on their tech support. There's a lot of people trying to reach them, and a lot of those calls being handled involve some really deep tech stuff.
I've had success scheduling a call via email. Maybe that is a starting point for you. Sent from my iPhone using Tapatalk |
08/31/2016, 01:16 PM | #19 |
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Jet Mech, that could be it. I noticed there are different times in there. But thought that it had something to do with Neptune being in California. I will make sure both times are the same.
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08/31/2016, 01:31 PM | #20 | |
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Quote:
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220g reef tank, 300g FOWLER tank |
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09/01/2016, 05:33 AM | #21 |
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Whats the reason for 2 times?
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09/01/2016, 07:32 AM | #22 |
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in case you want your tank to run as the same time as a reef in the other side of the world. for like tide and sun rise and sun set.
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220g reef tank, 300g FOWLER tank |
09/01/2016, 11:44 AM | #23 |
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ok thanks
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09/05/2016, 07:59 AM | #24 |
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been out of the hobby for a while this is awesome
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09/10/2016, 09:30 PM | #25 |
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Make sure you set the correct time zone. You can set the apex to auto clock set but will have to do your time zone. For me im in ohio so i have the clock auto set from the internet and say yes to DST, (daylight savings time) and set my time zone to -5.
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