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Old 10/06/2015, 10:27 AM   #1
Jyetman
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Apex Display frozen orange flashing lights

I have the full apex and last night around 10 PM I noticed my EB8s running in default modes. All modules flashing orange and display wouldn't respond. I had to remove power from UPS and both EB8s to shut off completely and reboot. The system hasn't failed since what happened? I've had the same program running for 32 months never has this failed like this before. After apex rebooted Fusion gave the message "power issue" - now I'm wondering is this a unknown issue with the new firmware 4.40_8F15 has anyone experienced this?



Last edited by Jyetman; 10/06/2015 at 10:34 AM.
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Old 10/09/2015, 02:32 PM   #2
2k3sgm
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Mine is on 4.33L_BD14 and I have found that if I access the unit via the app (iOS) it locks up and becomes unresponsive. I haven't had much time lately to dig into what its doing so I've been using Fusion which seems to work as expected. I rearranged the bus cables so I only have one plugged into the main unit, when it acts up I can easily remove power from the controller and plug it back in, recovering to a functioning state, without powering down everything else.
I have noticed a few posts lately stating the same scenario, the Apex just becomes unresponsive. Anyone hear if Neptune is looking into?


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Old 10/10/2015, 12:16 PM   #3
Jyetman
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Quote:
Originally Posted by 2k3sgm View Post
Mine is on 4.33L_BD14 and I have found that if I access the unit via the app (iOS) it locks up and becomes unresponsive. I haven't had much time lately to dig into what its doing so I've been using Fusion which seems to work as expected. I rearranged the bus cables so I only have one plugged into the main unit, when it acts up I can easily remove power from the controller and plug it back in, recovering to a functioning state, without powering down everything else.
I have noticed a few posts lately stating the same scenario, the Apex just becomes unresponsive. Anyone hear if Neptune is looking into?
What I did was remove the AUX Power that goes to UPS and reseated it. Its been working ok for last five days. That does happen to me when I use the dashboard or IOS app it locks up once every few weeks. This certainly isn't good because when I take my east coast trips for two weeks I'm biting nails.


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Old 10/25/2015, 04:37 PM   #4
Jyetman
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Its been over two weeks and my apex hasn't failed since very strange.



Last edited by Jyetman; 10/25/2015 at 04:42 PM.
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