email services that work with the Apex

aquamanic · 01/17/2010, 06:59 AM

A common problem new Apex users face is getting email to work properly. Frequently it's because their service is not compatibile with the Apex - like Google and the SSL requirement. If everyone that has WORKING email would post what they use, I'll compile a list and maybe we can post it as a sticky. I need the service, the SMTP server name and the port that's used. I use GMX so I'll start there:

Service: GMX
SMTP Server: mail.gmx.com
Port: 587

cediss · 01/17/2010, 11:13 AM

Good idea. A few basics to cover for people like me that don't know a lot about this stuff. At least not until we talk to people like Russ and Ken and Aquamanic.
You can have a different Internet service provider (ISP) from the e-mail service. But you will need information from both and as Aquamic points out not all e-mail clients work. For intance, my ISP is AT&T Uverse and I found out they block port 25. Additionally I needed the Primary and Secondary DNS servers which I found within the gateway (router) system page.
Then I used gmx mail as Aquamanic has to send e-mail to my other "normal" yahoo and gmail accounts.
I hope this all makes sense, because byreading the manual I could not tell if I had to use all the settings from my ISP only, but you don't and chances are you can't.

So here's mine,
smtp server: mail.gmx.com
smtp port: 587 (because AT&T blocks 25)
From address: "my account"@gmx.com
To address: "my account"@yahoo.com
Alt address: "my account"@gmail.com
email authentication checked enable
Username:"my account"@gmx.com
password: "yours for mail assoc. With smtp above"xxxxxx

aquamanic · 01/18/2010, 07:29 AM

Bump

aquamanic · 01/19/2010, 04:36 PM

Bump

mnml · 01/19/2010, 05:14 PM

This is so helpful, I've not been able to get my alerts working. Will give this a try.

One question, do you have to register your forwarding email address within the GMX account?

I've created a GMX mail account, do I always need to register my Yahoo account inside GMX?

aquamanic · 01/19/2010, 06:36 PM

in GMX go to Settings, Filter Rules then create a rule to "forward all email". Put in your Yahoo address and select OK. That's it.

cediss · 01/19/2010, 07:50 PM

I don't think I had to make any special settings in the gmx account. Just send like all mail. You could forward, but not necessary.

Sent from my iPhone using Tapatalk

ENS · 01/19/2010, 09:44 PM

I use ATT-Yahoo DSL, and these are the settings listed by ATT (but I found the port did not work when trying to send test emails, and I had to use the default 25 ). Got it working today for test messages, but isn't yet working for alarm trigger events (I need to update my firmware - Curt has been fantasic in responding and assisting ... best service ever!).

Incoming (POP) pop.att.yahoo.com

Outgoing (SMTP) smtp.att.yahoo.com
(requires authentication)

Incoming mail server: POP3

Incoming/Outgoing User Name: Full AT&T email address, including domain (e.g., name @att.net, name @bellsouth.net, @sbcglobal.net, etc.

Incoming mail port #: 995, secure connection (SSL) checked

Outgoing mail port # 465, secure connection (SSL) checked (wouldn't work -- had to use port 25)

kenargo · 01/19/2010, 09:55 PM

I use Verizon:

outgoing.verizon.net

Nothing special; port 25, auth and password same as I use for Outlook or web access.

bhammer · 01/19/2010, 10:35 PM

Quote:

Originally Posted by ENS

I use ATT-Yahoo DSL, and these are the settings listed by ATT (but I found the port did not work when trying to send test emails, and I had to use the default 25 ). Got it working today for test messages, but isn't yet working for alarm trigger events

That is where I was until I switched to GMX> My test would work just fine but the triggers would not be received.

mnml · 01/19/2010, 11:35 PM

Got it working, thanks for the help!

aquamanic · 01/20/2010, 08:12 AM

Bump

This thread is veering in a different direction. The original purpose is to post those email services that are working with the Apex so new owners won't struggle as much.

If you use an email service other than GMX, Verizon or AT&T, please post it along with the SMTP server and port.

swearint · 01/20/2010, 08:35 AM

Southeast regional cable/internet provider Knology:

SMTP server: smtp.knology.net
Port 25

Todd

aquamanic · 01/20/2010, 04:23 PM

So far we have:

GMX
AT&T - Yahoo
Knology
Verizon

There's got to be more...

Cathy8424 · 01/21/2010, 11:50 PM

I was using mail.gmx.com, but I couldn't get it to work with my email. I checked with the techies, and they said gmx was blocked because it was a spam magnet?

I am not a techie by a long shot, so may be some one else can comment on this?

aquamanic · 01/22/2010, 08:16 AM

Who's blocking it? Are you talking about at work? If so, that's pretty typical - to block direct access to web mail (GMX, Yahoo, Gmail, AOL, etc.) but it should not impact your Apex. Let the Apex send email alerts to GMX then setup a forwarding rule in GMX to forward all email to your office or blackberry email.

Cathy8424 · 01/22/2010, 10:40 AM

It is the place that maintains my private web site, as well as many others. When I contacted them to see why I couldn't get email form GMX, they told me GMX was blocked because it was a spam magnet. T

Then they stepped me through how to set it up through my email with my web site on their server. Turns out I can get it direct there and don't need to go through a secondary.

pjewett · 01/27/2010, 08:01 PM

Anyone get the email option to work with GoDaddy accounts yet? I own my own domains/email but can't get it to work.

bhammer · 01/27/2010, 11:16 PM

Quote:

Originally Posted by pjewett

Anyone get the email option to work with GoDaddy accounts yet? I own my own domains/email but can't get it to work.

With godaddy, you have to pay for the SMTP relay service. If you have this, run the email test and post the results. I would start a new thread thread for that.

Shock130 · 01/28/2010, 01:01 AM

I have my own domain/emails. I setup my emails to come from my "apex" email, to send texts to my cellphone, works just fine. Find on your email accounts how to add the accounts to Outlook or another client. and just use those, should work fine. I use SiteGround BTW, not godaddy.

jimrawr · 01/21/2011, 09:11 AM

Does GMX no longer work? Ive set it up with the info from the first post, and still not receiving any emails when I try to test email

Hawkdl2 · 01/21/2011, 09:29 AM

I use GMX with the same settings as Alan and it works fine - I know because I've recently received tank-saving ph and Waterbug alarms by email and text. I also use a "if Time..." statement to send a test email every morning.

I don't use the GMX account for anything else, so I log in once every month or two just to make sure they know my account is active. Don't know if it's necessary, but I do anyway.

jimrawr · 01/21/2011, 10:22 AM

Email enable E
SMTP Server: mail.gmx.com
SMTP port:587
From: mylogin@gmx.com
To: mylogin@gmx.com
Alt To: NONE
Re-email delay (minutes):60
Email authentication Enabled
User name: mylogin
User password : mypass

Here are my settings, but its still not working.. What gives?? :/

aquamanic · 01/21/2011, 12:15 PM

Have you run the telnet diagnostics to see what the specific error is that's being reported?

Also, who is your ISP?

jrpark22000 · 01/21/2011, 12:17 PM

Mine, works without a problem for Apex and AC3. I host my websites off theiw service; 1and1.com

SMTP Server
smtp.1and1.com

SMTP port (Default 25)
587

From: address
APEX_reef@x.com

To: address
xxx@xxx.com

Alt To: address
1112223333@txt.att.net

Re-email delay (minutes)
60

Email authentication Enabled

User name
xxx@xxx.com

User password
yippie

01/17/2010, 06:59 AM	#1
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	email services that work with the Apex A common problem new Apex users face is getting email to work properly. Frequently it's because their service is not compatibile with the Apex - like Google and the SSL requirement. If everyone that has WORKING email would post what they use, I'll compile a list and maybe we can post it as a sticky. I need the service, the SMTP server name and the port that's used. I use GMX so I'll start there: Service: GMX SMTP Server: mail.gmx.com Port: 587 __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

01/18/2010, 07:29 AM	#3
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	Bump __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

01/19/2010, 04:36 PM	#4
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	Bump __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

01/19/2010, 05:14 PM	#5
mnml Registered Member Join Date: Dec 2007 Location: Ladera Ranch, CA Posts: 2,383	This is so helpful, I've not been able to get my alerts working. Will give this a try. One question, do you have to register your forwarding email address within the GMX account? I've created a GMX mail account, do I always need to register my Yahoo account inside GMX? __________________ Tran Current Tank Info: Waterbox 130.4

01/19/2010, 06:36 PM	#6
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	in GMX go to Settings, Filter Rules then create a rule to "forward all email". Put in your Yahoo address and select OK. That's it. __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

01/17/2010, 11:13 AM	#2
cediss Registered Member Join Date: Sep 2004 Location: Yorba Linda, CA Posts: 1,431	Good idea. A few basics to cover for people like me that don't know a lot about this stuff. At least not until we talk to people like Russ and Ken and Aquamanic. You can have a different Internet service provider (ISP) from the e-mail service. But you will need information from both and as Aquamic points out not all e-mail clients work. For intance, my ISP is AT&T Uverse and I found out they block port 25. Additionally I needed the Primary and Secondary DNS servers which I found within the gateway (router) system page. Then I used gmx mail as Aquamanic has to send e-mail to my other "normal" yahoo and gmail accounts. I hope this all makes sense, because byreading the manual I could not tell if I had to use all the settings from my ISP only, but you don't and chances are you can't. So here's mine, smtp server: mail.gmx.com smtp port: 587 (because AT&T blocks 25) From address: "my account"@gmx.com To address: "my account"@yahoo.com Alt address: "my account"@gmail.com email authentication checked enable Username:"my account"@gmx.com password: "yours for mail assoc. With smtp above"xxxxxx

01/19/2010, 07:50 PM	#7
cediss Registered Member Join Date: Sep 2004 Location: Yorba Linda, CA Posts: 1,431	Re: email services that work with the Apex I don't think I had to make any special settings in the gmx account. Just send like all mail. You could forward, but not necessary. Sent from my iPhone using Tapatalk

01/19/2010, 09:44 PM	#8
ENS Registered Member Join Date: Jan 2003 Location: SoCal Posts: 561	I use ATT-Yahoo DSL, and these are the settings listed by ATT (but I found the port did not work when trying to send test emails, and I had to use the default 25 ). Got it working today for test messages, but isn't yet working for alarm trigger events (I need to update my firmware - Curt has been fantasic in responding and assisting ... best service ever!). Incoming (POP) pop.att.yahoo.com Outgoing (SMTP) smtp.att.yahoo.com (requires authentication) Incoming mail server: POP3 Incoming/Outgoing User Name: Full AT&T email address, including domain (e.g., name @att.net, name @bellsouth.net, @sbcglobal.net, etc. Incoming mail port #: 995, secure connection (SSL) checked Outgoing mail port # 465, secure connection (SSL) checked (wouldn't work -- had to use port 25) __________________ My mind is a-glow with whirling transient nodes of thought, careening through a cosmic vapor of invention. ... Ditto! Current Tank Info: In process of designing/building new custom in-wall 330gl tank w/ 220gl sump system, LED lights, Neptune Apex controller, Deltec TC2560 skimmer, Deltec Kalk Rxtr, Ozone, and lots of other toys/equip. Moved in 2014, leaving prior in-wall tank. Last edited by ENS; 01/19/2010 at 10:00 PM.

01/19/2010, 09:55 PM	#9
kenargo Premium Member Join Date: Jan 2007 Location: Redmond, WA Posts: 8,151	I use Verizon: outgoing.verizon.net Nothing special; port 25, auth and password same as I use for Outlook or web access. __________________ Click on my name to visit my homepage and access a collection of AquaController and Apex software, tips, trick and other Q&A including a link to the 'unofficial Apex new users guide' with loads of helpful information and don't forget to put a pin in my location map. Current Tank Info: 225G, BK 300 Deluxe, Deltec PF601, Precision Marine Kalkreactor, 2-LMIII+6 pumps, SpectraPure UHE, Apex, LunarSim, Tunze 6305s. Mixed reef, clam, fish, etc.

01/19/2010, 11:35 PM	#11
mnml Registered Member Join Date: Dec 2007 Location: Ladera Ranch, CA Posts: 2,383	Got it working, thanks for the help! __________________ Tran Current Tank Info: Waterbox 130.4

01/20/2010, 08:12 AM	#12
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	Bump This thread is veering in a different direction. The original purpose is to post those email services that are working with the Apex so new owners won't struggle as much. If you use an email service other than GMX, Verizon or AT&T, please post it along with the SMTP server and port. __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

01/20/2010, 08:35 AM	#13
swearint Registered Member Join Date: Mar 2005 Location: Huntsville, AL Posts: 2,645	Southeast regional cable/internet provider Knology: SMTP server: smtp.knology.net Port 25 Todd __________________ Amendment IX The enumeration in the Constitution, of certain rights, shall not be construed to deny or disparage others retained by the people. Current Tank Info: 125g Reef

01/20/2010, 04:23 PM	#14
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	So far we have: GMX AT&T - Yahoo Knology Verizon There's got to be more... __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

01/21/2010, 11:50 PM	#15
Cathy8424 Registered Member Join Date: May 2003 Location: Kansas Posts: 484	I was using mail.gmx.com, but I couldn't get it to work with my email. I checked with the techies, and they said gmx was blocked because it was a spam magnet? I am not a techie by a long shot, so may be some one else can comment on this?

01/22/2010, 08:16 AM	#16
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	Who's blocking it? Are you talking about at work? If so, that's pretty typical - to block direct access to web mail (GMX, Yahoo, Gmail, AOL, etc.) but it should not impact your Apex. Let the Apex send email alerts to GMX then setup a forwarding rule in GMX to forward all email to your office or blackberry email. __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

01/22/2010, 10:40 AM	#17
Cathy8424 Registered Member Join Date: May 2003 Location: Kansas Posts: 484	It is the place that maintains my private web site, as well as many others. When I contacted them to see why I couldn't get email form GMX, they told me GMX was blocked because it was a spam magnet. T Then they stepped me through how to set it up through my email with my web site on their server. Turns out I can get it direct there and don't need to go through a secondary.

01/27/2010, 08:01 PM	#18
pjewett aquariablog Join Date: Aug 2008 Location: Long Island-NY Posts: 383	Anyone get the email option to work with GoDaddy accounts yet? I own my own domains/email but can't get it to work. __________________ You can wish in one hand and crap in the other and see which gets filled 1st! - Burgess Meredith Current Tank Info: 90 gal DT w/sump, Apex, LED's, Vortec MP40

01/28/2010, 01:01 AM	#20
Shock130 Registered Member Join Date: Dec 2007 Location: NoVA Posts: 628	I have my own domain/emails. I setup my emails to come from my "apex" email, to send texts to my cellphone, works just fine. Find on your email accounts how to add the accounts to Outlook or another client. and just use those, should work fine. I use SiteGround BTW, not godaddy. __________________ Jason

01/21/2011, 09:11 AM	#21
jimrawr Registered Member Join Date: Dec 2006 Location: Palm Beach County, FL Posts: 1,887	Does GMX no longer work? Ive set it up with the info from the first post, and still not receiving any emails when I try to test email

01/21/2011, 09:29 AM	#22
Hawkdl2 Mad Scientist Join Date: Jun 2001 Location: Claremont, Ca Posts: 2,233	I use GMX with the same settings as Alan and it works fine - I know because I've recently received tank-saving ph and Waterbug alarms by email and text. I also use a "if Time..." statement to send a test email every morning. I don't use the GMX account for anything else, so I log in once every month or two just to make sure they know my account is active. Don't know if it's necessary, but I do anyway. __________________ Larry Current Tank Info: 120g mixed reef.

01/21/2011, 10:22 AM	#23
jimrawr Registered Member Join Date: Dec 2006 Location: Palm Beach County, FL Posts: 1,887	Email enable E SMTP Server: mail.gmx.com SMTP port:587 From: mylogin@gmx.com To: mylogin@gmx.com Alt To: NONE Re-email delay (minutes):60 Email authentication Enabled User name: mylogin User password : mypass Here are my settings, but its still not working.. What gives?? :/

01/21/2011, 12:15 PM	#24
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	Have you run the telnet diagnostics to see what the specific error is that's being reported? Also, who is your ISP? __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

01/21/2011, 12:17 PM	#25
jrpark22000 Registered Member Join Date: Nov 2010 Posts: 572	Mine, works without a problem for Apex and AC3. I host my websites off theiw service; 1and1.com SMTP Server smtp.1and1.com SMTP port (Default 25) 587 From: address APEX_reef@x.com To: address xxx@xxx.com Alt To: address 1112223333@txt.att.net Re-email delay (minutes) 60 Email authentication Enabled User name xxx@xxx.com User password yippie