EcoSmart Live now up - Page 3

d2mini · 08/25/2012, 06:51 AM

Ok I think I got it.
It still wouldn't work but then I saw that the top right of my mac's nav bar near the time/date had an Ecotech logo for the connection manager so I pulled that down and saw the option to log in. Logged in there and it worked. Now it would finally let me run the firmware update. But I had to go through the device wizard in order for the firmware update to work.

d2mini · 08/25/2012, 08:08 AM

All 4 radions are updated and they all showed up as unassigned devices, but then when I dragged them to a group, the last two remained grayed out, unable to be named or anything. When refreshing, only the first two remain. The second two are completely gone. When trying to refresh devices, it searches for a while and then i get a connection error.

Anyone else have issues with more than two radions?

brianmsu80 · 08/25/2012, 07:36 PM

Quote:

Originally Posted by d2mini

All 4 radions are updated and they all showed up as unassigned devices, but then when I dragged them to a group, the last two remained grayed out, unable to be named or anything. When refreshing, only the first two remain. The second two are completely gone. When trying to refresh devices, it searches for a while and then i get a connection error.

Anyone else have issues with more than two radions?

I had to disconnect then reconnect the USB cable from my computer a few times to get them to show up, then try refreshing device list. Maybe also try switching the USB cable to a different light.

d2mini · 08/25/2012, 08:39 PM

I tried all that too. What i ended up having to do is dragging them back out and then back in a couple times. Finally got all 4 to not be grayed out.

Was able to get them programed but it looks like I'm now having an issue with the graph saving within Ecosmart Live. I had to configure my graph several times because it kept reverting back to the original one. Since I didn't see a "save" option I went ahead and exported my new graph. The next time it reverted back I tried to import it and kept getting an error.

d2mini · 08/26/2012, 05:37 AM

What I can't get to save/program is a different start day and start night time. Anyone else having a problem? I tried double clicking these dots on the graph and changing the time in the pop-up window, and I tried changing the times at the bottom of the main window and neither seems to hold. It keeps reverting back to 5am and 6pm.

mfwit · 08/26/2012, 06:30 AM

Quote:

Originally Posted by d2mini

What I can't get to save/program is a different start day and start night time. Anyone else having a problem? I tried double clicking these dots on the graph and changing the time in the pop-up window, and I tried changing the times at the bottom of the main window and neither seems to hold. It keeps reverting back to 5am and 6pm.

Just discovered this this morning when my lights were on when they shouldn't have been, I've got the issue as well.

Lucifa68 · 08/26/2012, 07:57 AM

just out of curiosity i tried to access the site to see if it would load, did not. not sure if the beta is just for people in the usa...........

goldenfamaliy · 08/26/2012, 11:35 AM

it is in "beta testing". You can only use it by invitation only at the moment. I can't wait to give it a run!

ghostman · 08/26/2012, 12:53 PM

Quote:

Originally Posted by goldenfamaliy

I can't wait to give it a run!

Really? Have you read the comments in this thread? I haven't seen a positive response yet. Redownloads/ missing lights/ lights coming on by themselves doesn't make me want to try it out. IIRC, this happened with the last firmware update as well.

chercm · 08/26/2012, 05:13 PM

Quote:

Originally Posted by Lucifa68

just out of curiosity i tried to access the site to see if it would load, did not. not sure if the beta is just for people in the usa...........

seems like that ...

Eastamherstbias · 08/26/2012, 06:56 PM

I have it working on a macbook pro and win 7. I was able to group two sets of radions and update them. I did find some bugs and sent them to the bug team.

d2mini · 08/26/2012, 07:58 PM

Quote:

Originally Posted by Eastamherstbias

I have it working on a macbook pro and win 7. I was able to group two sets of radions and update them. I did find some bugs and sent them to the bug team.

So you were able to successfully change the start day/night times?

Eastamherstbias · 08/26/2012, 08:05 PM

Yes, I was able to:
Set up two groups.
Set up two different graphs and get them to program the correct groups.

I did have some issues with playback doing the wrong group.

It is a beta, they will work out the kinks.

drhurtado · 08/26/2012, 10:44 PM

4 rad's in my setup. Trying live for 3 days and unable to seput all of them just 2 in the group are recognized. The other 2 are gray as previously posted. Despite all mentioned attempts had to go back to installed version in order to put them altogether. HElp please

Eastamherstbias · 08/26/2012, 10:55 PM

You should call Ecotech. They will help you. Or send the beta team an email.

But I would say. Reinstall the firmware to each devices and delete the groups and redo the groups again.

cmacld · 08/28/2012, 10:51 PM

i see NO colorado testers!!
how will we know if it will works @ 5280ft ??

im here to help, someone send me an invite

d2mini · 08/29/2012, 08:20 AM

I had to go back to the PC software.
Not being able to get custom start day/night times is a deal breaker for me.
Hopefully this gets fixed soon.

EcoTech Service · 08/29/2012, 11:35 AM

Hi Beta Testers,

First of all, I'd like to thank all of you for your support and continued discussion among each other, and assisting us in further development of the EcoSmart Live Platform. We have been closely monitoring this thread, and encourage you to keep the discussion going. There are several improvements being made, and as time progresses, we will continue to grow our list of testers. If you haven't received an e-mail invite, that doesn't mean that you won't get one in the near future.

If anyone is experiencing difficulties with the BETA software or has a suggestion(s) in regards to future development, we encourage you to use the "Contact Us" link on the EcoSmart Live webpage. For instructions on how to do so, click here.

chercm · 08/29/2012, 05:40 PM

Quote:

Originally Posted by EcoTech Service

Hi Beta Testers,

First of all, I'd like to thank all of you for your support and continued discussion among each other, and assisting us in further development of the EcoSmart Live Platform. We have been closely monitoring this thread, and encourage you to keep the discussion going. There are several improvements being made, and as time progresses, we will continue to grow our list of testers. If you haven't received an e-mail invite, that doesn't mean that you won't get one in the near future.

If anyone is experiencing difficulties with the BETA software or has a suggestion(s) in regards to future development, we encourage you to use the "Contact Us" link on the EcoSmart Live webpage. For instructions on how to do so, click here.

will some one reply once it is submitted ?

EcoTech Service · 08/30/2012, 11:35 AM

Quote:

Originally Posted by chercm

will some one reply once it is submitted ?

If necessary, yes... we will reply via e-mail.

artpics · 08/30/2012, 02:34 PM

Quote:

Originally Posted by EcoTech Service

Hi Beta Testers,

If you haven't received an e-mail invite, that doesn't mean that you won't get one in the near future.

i hope that you send an invite out to people who registered on the new ecosmart website seems like these are the people who need it most as they submitted they request to test it for you. Some have been waiting over 10months for osx support

Lucifa68 · 08/31/2012, 09:58 AM

Quote:

Originally Posted by artpics

i hope that you send an invite out to people who registered on the new ecosmart website seems like these are the people who need it most as they submitted they request to test it for you. Some have been waiting over 10months for osx support

which site is new? thanks

Lucifa68 · 09/05/2012, 05:04 PM

:-):-)wow no knew updates.... did you all give up on it already??????? :-):-)

ghostman · 09/07/2012, 07:21 AM

Silence...total silence....
Either the software is so good that everyone is too busy using it, or it is full of bugs and has major issues. Which is it????

Eastamherstbias · 09/07/2012, 08:38 AM

They are working out the software bugs but it does work as desired.

08/25/2012, 06:51 AM	#51
d2mini Registered Member Join Date: Nov 2008 Location: Houston, TX Posts: 10,344	Ok I think I got it. It still wouldn't work but then I saw that the top right of my mac's nav bar near the time/date had an Ecotech logo for the connection manager so I pulled that down and saw the option to log in. Logged in there and it worked. Now it would finally let me run the firmware update. But I had to go through the device wizard in order for the firmware update to work. __________________ -dennis Elos Diamond 120xl \| Elos Stand \| Radion G4 Pros \| GHL Profilux Controller \| LifeReef Skimmer \| LifeReef Sump Photos taken with a Nikon D750 or Leica M.

08/25/2012, 08:08 AM	#52
d2mini Registered Member Join Date: Nov 2008 Location: Houston, TX Posts: 10,344	All 4 radions are updated and they all showed up as unassigned devices, but then when I dragged them to a group, the last two remained grayed out, unable to be named or anything. When refreshing, only the first two remain. The second two are completely gone. When trying to refresh devices, it searches for a while and then i get a connection error. Anyone else have issues with more than two radions? __________________ -dennis Elos Diamond 120xl \| Elos Stand \| Radion G4 Pros \| GHL Profilux Controller \| LifeReef Skimmer \| LifeReef Sump Photos taken with a Nikon D750 or Leica M.

08/25/2012, 08:39 PM	#54
d2mini Registered Member Join Date: Nov 2008 Location: Houston, TX Posts: 10,344	I tried all that too. What i ended up having to do is dragging them back out and then back in a couple times. Finally got all 4 to not be grayed out. Was able to get them programed but it looks like I'm now having an issue with the graph saving within Ecosmart Live. I had to configure my graph several times because it kept reverting back to the original one. Since I didn't see a "save" option I went ahead and exported my new graph. The next time it reverted back I tried to import it and kept getting an error. __________________ -dennis Elos Diamond 120xl \| Elos Stand \| Radion G4 Pros \| GHL Profilux Controller \| LifeReef Skimmer \| LifeReef Sump Photos taken with a Nikon D750 or Leica M.

08/26/2012, 05:37 AM	#55
d2mini Registered Member Join Date: Nov 2008 Location: Houston, TX Posts: 10,344	What I can't get to save/program is a different start day and start night time. Anyone else having a problem? I tried double clicking these dots on the graph and changing the time in the pop-up window, and I tried changing the times at the bottom of the main window and neither seems to hold. It keeps reverting back to 5am and 6pm. __________________ -dennis Elos Diamond 120xl \| Elos Stand \| Radion G4 Pros \| GHL Profilux Controller \| LifeReef Skimmer \| LifeReef Sump Photos taken with a Nikon D750 or Leica M.

08/26/2012, 11:35 AM	#58
goldenfamaliy Registered Member Join Date: Feb 2008 Location: springfield, missouri Posts: 374	it is in "beta testing". You can only use it by invitation only at the moment. I can't wait to give it a run! __________________ Saving the world one paper plate at a time!!! There is no I in team, but there is a me! Dagget from the Angry beavers Current Tank Info: Solana, MP10es w, Ecotech radion, water, salt, pretty colored thingys

08/26/2012, 07:57 AM	#57
Lucifa68 Registered Member Join Date: Mar 2008 Posts: 232	just out of curiosity i tried to access the site to see if it would load, did not. not sure if the beta is just for people in the usa...........

08/26/2012, 06:56 PM	#61
Eastamherstbias Registered Member Join Date: Jan 2011 Location: East Amherst, NY Posts: 2,381	I have it working on a macbook pro and win 7. I was able to group two sets of radions and update them. I did find some bugs and sent them to the bug team. __________________ Innovative Marine SR-80 with 3 x Gen 3 PROs

08/26/2012, 08:05 PM	#63
Eastamherstbias Registered Member Join Date: Jan 2011 Location: East Amherst, NY Posts: 2,381	Yes, I was able to: Set up two groups. Set up two different graphs and get them to program the correct groups. I did have some issues with playback doing the wrong group. It is a beta, they will work out the kinks. __________________ Innovative Marine SR-80 with 3 x Gen 3 PROs

08/26/2012, 10:44 PM	#64
drhurtado Registered Member Join Date: Jul 2008 Location: Mayagüez PR Posts: 77 Blog Entries: 1	4 rad's in my setup. Trying live for 3 days and unable to seput all of them just 2 in the group are recognized. The other 2 are gray as previously posted. Despite all mentioned attempts had to go back to installed version in order to put them altogether. HElp please

08/26/2012, 10:55 PM	#65
Eastamherstbias Registered Member Join Date: Jan 2011 Location: East Amherst, NY Posts: 2,381	You should call Ecotech. They will help you. Or send the beta team an email. But I would say. Reinstall the firmware to each devices and delete the groups and redo the groups again. __________________ Innovative Marine SR-80 with 3 x Gen 3 PROs

08/28/2012, 10:51 PM	#66
cmacld Registered Member Join Date: Jun 2005 Location: Colorado Posts: 608	i see NO colorado testers!! how will we know if it will works @ 5280ft ?? im here to help, someone send me an invite __________________ The Schnazzberries taste like Schnazzberries........ Current Tank Info: 100g rimless

08/29/2012, 08:20 AM	#67
d2mini Registered Member Join Date: Nov 2008 Location: Houston, TX Posts: 10,344	I had to go back to the PC software. Not being able to get custom start day/night times is a deal breaker for me. Hopefully this gets fixed soon. __________________ -dennis Elos Diamond 120xl \| Elos Stand \| Radion G4 Pros \| GHL Profilux Controller \| LifeReef Skimmer \| LifeReef Sump Photos taken with a Nikon D750 or Leica M.

08/29/2012, 11:35 AM	#68
EcoTech Service Registered Member Join Date: Apr 2008 Location: Lehigh Valley, PA Posts: 1,633	Hi Beta Testers, First of all, I'd like to thank all of you for your support and continued discussion among each other, and assisting us in further development of the EcoSmart Live Platform. We have been closely monitoring this thread, and encourage you to keep the discussion going. There are several improvements being made, and as time progresses, we will continue to grow our list of testers. If you haven't received an e-mail invite, that doesn't mean that you won't get one in the near future. If anyone is experiencing difficulties with the BETA software or has a suggestion(s) in regards to future development, we encourage you to use the "Contact Us" link on the EcoSmart Live webpage. For instructions on how to do so, click here. __________________ Jon C, EcoTech Marine For FAQs, troubleshooting advice and direct interaction with the EcoTech staff, visit http://ecotechmarine.com/support/ or call us at 1-800-785-0338 ext. 2.

09/05/2012, 05:04 PM	#73
Lucifa68 Registered Member Join Date: Mar 2008 Posts: 232	:-):-)wow no knew updates.... did you all give up on it already??????? :-):-)

09/07/2012, 07:21 AM	#74
ghostman Registered Member Join Date: Jan 2007 Location: Spring Hill, Florida Posts: 1,629	Silence...total silence.... Either the software is so good that everyone is too busy using it, or it is full of bugs and has major issues. Which is it???? __________________ When you die, you don't know you're dead. It's only difficult for the people around you. It's the same when you're stupid. Current Tank Info: 40IM Fusion, 40lbs of rock, and 20lbs of sand. Just a few fish and corals....for now.

09/07/2012, 08:38 AM	#75
Eastamherstbias Registered Member Join Date: Jan 2011 Location: East Amherst, NY Posts: 2,381	They are working out the software bugs but it does work as desired. __________________ Innovative Marine SR-80 with 3 x Gen 3 PROs