liveaquaria order

NYCBOB · 01/19/2018, 04:05 PM

Placed an order with them on wednesday for a friday delivery. found out today the shipment was delayed by ups. didnt know liveaquaria use ups, and not fedex. hope everything arrives alive. a few fish, clams, and corals.

Sk8r · 01/19/2018, 04:07 PM

They usually use enough heat packs, and they KNOW the weather's rotten. But some have lost orders in this weather. If so, they will work with you, I'm pretty sure. If they get there, but are cold, float the unopened bag in proper temperature water to raise the temperature slowly.

NYCBOB · 01/19/2018, 04:35 PM

thanks. keeping my fingers crossed.

tkeracer619 · 01/19/2018, 04:38 PM

Match the salinity of the bags. Don't drip acclimate the bags as ammonia will be too high.

ca1ore · 01/19/2018, 05:17 PM

Hopefully you get Saturday delivery where you live. FWIW, where I live at least, UPS is more reliable than FEDEX.

Syntax1325 · 01/19/2018, 05:24 PM

Quote:

Originally Posted by tkeracer619

Match the salinity of the bags. Don't drip acclimate the bags as ammonia will be too high.

A couple drops of prime can mitigate ammonia when drip acclimating in the bag.

Sent from my iPhone using Tapatalk

biecacka · 01/19/2018, 08:42 PM

just let them know if you have any losses, they are great about rectifying any issues

corey

fishnpups · 01/20/2018, 12:50 AM

I did an order an recieved Friday as well. 1 shrimp was DOA but they quickly refunded. How were they??

NYCBOB · 01/20/2018, 11:20 AM

everything arrived in decent shape this morning, except the coral beauty and a few snails were doa. the corals and clams are doing good.

NYCBOB · 01/23/2018, 02:27 PM

Liveaquaria shipped out the lost specimen yesterday for today's arrival. Why are they using UPS again? Its almost 330, and UPS still hasnt delivered the package yet. I never had issue with Fedex. I might have have to stop using Liveaquaria if fish and inverts keep arriving late.

wrott · 01/23/2018, 10:46 PM

I always "hold for pick-up" when ordering online so that you get the animals at 7:30am.
Even if its a 20min drive its worth having them safe and sound.
I wouldn't order online if you can't do that.

01/19/2018, 04:05 PM	#1
NYCBOB Registered Member Join Date: Mar 2010 Location: NYC Posts: 1,768	liveaquaria order Placed an order with them on wednesday for a friday delivery. found out today the shipment was delayed by ups. didnt know liveaquaria use ups, and not fedex. hope everything arrives alive. a few fish, clams, and corals.

01/19/2018, 04:07 PM	#2
Sk8r RC Mod Join Date: Feb 2006 Location: Spokane WA Posts: 34,628 Blog Entries: 55	They usually use enough heat packs, and they KNOW the weather's rotten. But some have lost orders in this weather. If so, they will work with you, I'm pretty sure. If they get there, but are cold, float the unopened bag in proper temperature water to raise the temperature slowly. __________________ Sk8r Salinity 1.024-6; alkalinity 8.3-9.3 on KH scale; calcium 420; magnesium 1300, temp 78-80, nitrate .2. Ammonia 0. No filters: lps tank. Alk and cal won't rise if mg is low. Current Tank Info: 105g AquaVim wedge, yellow tang, sailfin blenny,royal gramma, ocellaris clown pair, yellow watchman, 100 microceriths, 25 tiny hermits, a 4" conch, 1" nassarius, recovering from 2 year hiatus with daily water change of 10%.

01/19/2018, 04:38 PM	#4
tkeracer619 Registered Member Join Date: Jan 2006 Location: Westminster, CO Posts: 17,289	Match the salinity of the bags. Don't drip acclimate the bags as ammonia will be too high. __________________ Hobby Experience: 9200ish gallons, 26 skimmers, and a handful of Kent Scrapers. Current Tank: Vortech Powered 600G SPS Tank w/ 100gal frag tank & 100g Sump. RK2-RK10 Skimmer. ReefAngel. Radium 20k.

01/19/2018, 05:17 PM	#5
ca1ore Grizzled & Cynical Join Date: Apr 2006 Location: Stamford, CT Posts: 17,319	Hopefully you get Saturday delivery where you live. FWIW, where I live at least, UPS is more reliable than FEDEX. __________________ Simon Got back into the hobby ..... planned to keep it simple ..... yeah, right ..... clearly I need a new plan! Pet peeve: anemones host clowns; clowns do not host anemones! Current Tank Info: 450 Reef; 120 refugium; 60 Frag Tank, 30 Introduction tank; multiple QTs

01/23/2018, 10:46 PM	#11
wrott Registered Member Join Date: Mar 2004 Location: Alabama Posts: 2,912	I always "hold for pick-up" when ordering online so that you get the animals at 7:30am. Even if its a 20min drive its worth having them safe and sound. I wouldn't order online if you can't do that. __________________ OK, but where does the meat go! ------------------------------------------------ 120g SPS, 125g mix, 56g FOWLR, 20g qt

01/19/2018, 04:35 PM	#3
NYCBOB Registered Member Join Date: Mar 2010 Location: NYC Posts: 1,768	thanks. keeping my fingers crossed.

01/19/2018, 08:42 PM	#7
biecacka Registered Member Join Date: May 2008 Location: Columbus Ohio Posts: 6,361	just let them know if you have any losses, they are great about rectifying any issues corey

01/20/2018, 12:50 AM	#8
fishnpups Registered Member Join Date: Apr 2017 Posts: 32	I did an order an recieved Friday as well. 1 shrimp was DOA but they quickly refunded. How were they??

01/20/2018, 11:20 AM	#9
NYCBOB Registered Member Join Date: Mar 2010 Location: NYC Posts: 1,768	everything arrived in decent shape this morning, except the coral beauty and a few snails were doa. the corals and clams are doing good.

01/23/2018, 02:27 PM	#10
NYCBOB Registered Member Join Date: Mar 2010 Location: NYC Posts: 1,768	Liveaquaria shipped out the lost specimen yesterday for today's arrival. Why are they using UPS again? Its almost 330, and UPS still hasnt delivered the package yet. I never had issue with Fedex. I might have have to stop using Liveaquaria if fish and inverts keep arriving late.