Phone apps

Adam76 · 03/02/2010, 03:51 PM

What do I download to get kenargos on my blackberry thanks

aquamanic · 03/02/2010, 04:30 PM

it's browser based. go to http://www.kenargo.com/tankmanager

You have to complete some registration info and put in your tank's network parameters. It's easier to do on a desktop PC.

805reef · 03/02/2010, 05:37 PM

http://www.kenargo.com/tankManager/

Adam76 · 03/02/2010, 08:39 PM

ok so created an account and filled out tank info my question about the port nuber says it has to be above 1024 but mine is not, your port is supposed to match your port number on your url right? so now what? thanks

kenargo · 03/02/2010, 11:04 PM

Quote:

Originally Posted by Adam76

ok so created an account and filled out tank info my question about the port nuber says it has to be above 1024 but mine is not, your port is supposed to match your port number on your url right? so now what? thanks

port 80 OR anything above 1024; the port should be the same as your port forward on your router. My ISP blocks well known ports (< 1024) with the exception of 80.

Adam76 · 03/03/2010, 07:54 AM

So I need to change my port foward in my router and on my ACIII to something over 1024 to make it work?

RussM · 03/03/2010, 09:17 AM

Quote:

Originally Posted by Adam76

So I need to change my port foward in my router and on my ACIII to something over 1024 to make it work?

Only if you cannot use port 80.

Adam76 · 03/03/2010, 10:58 AM

So my port is over 1024 but when I log in to tank manager nothing comes up. None of my tank info is there, Am I doing something wrong. Thanks again

aquamanic · 03/03/2010, 11:12 AM

Set TankManager aside for a moment. Can you access your AC from another PC over the Internet? If you can't, stop. You have to get that working first.

Adam76 · 03/03/2010, 11:39 AM

Yes I can access my ACIII from my through internet and through my phone. So that part is working, just wondering why nothing on the tank manager is showing us. Any thoughts. Thanks

kenargo · 03/03/2010, 01:29 PM

What firmware is in the AC3? TankManager needs 3.4 in order to talk to it correctly; it uses the XML outputs from the controllers to get status.

Adam76 · 03/03/2010, 01:43 PM

The firmware is 3.4 so i'm not sure whats wrong

kenargo · 03/03/2010, 01:55 PM

Be sure for the address you are not including 'http' and that you are using the same value you would use to access from the internet.

If that all looks correct you could PM me your user name I can look at the configuration and let you know if something doesn't look correct. I won't be able to test the conneciton as that information is encrypted but I can at least look at settings and see if something doesn't look correct.

kenargo · 03/03/2010, 03:52 PM

The problem turned out to be the host name; it was in the form of hostname

ort; only hostname should be configured as port has its own field.

03/02/2010, 03:51 PM	#1
Adam76 Registered Member Join Date: Feb 2008 Posts: 146	Phone apps What do I download to get kenargos on my blackberry thanks

03/02/2010, 04:30 PM	#2
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	it's browser based. go to http://www.kenargo.com/tankmanager You have to complete some registration info and put in your tank's network parameters. It's easier to do on a desktop PC. __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com Last edited by aquamanic; 03/02/2010 at 04:41 PM.

03/02/2010, 05:37 PM	#3
805reef Registered Member Join Date: Aug 2008 Location: Oxnard, CA Posts: 1,588	http://www.kenargo.com/tankManager/ __________________ Vince 300 gallon peninsula, return:RD3 Speedy 230, Turbo's Rev4 L2 Algae Turf Scrubber, (2) Gyre 150s, Advanced Acrylic sump, (4) Ocean Revive T247s, Apex (classic w/ black sticker;):D)

03/03/2010, 11:12 AM	#9
aquamanic WHO DAT?? Join Date: Sep 2009 Location: Baton Rouge, LA Posts: 5,709	Set TankManager aside for a moment. Can you access your AC from another PC over the Internet? If you can't, stop. You have to get that working first. __________________ I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com

03/03/2010, 01:29 PM	#11
kenargo Premium Member Join Date: Jan 2007 Location: Redmond, WA Posts: 8,151	What firmware is in the AC3? TankManager needs 3.4 in order to talk to it correctly; it uses the XML outputs from the controllers to get status. __________________ Click on my name to visit my homepage and access a collection of AquaController and Apex software, tips, trick and other Q&A including a link to the 'unofficial Apex new users guide' with loads of helpful information and don't forget to put a pin in my location map. Current Tank Info: 225G, BK 300 Deluxe, Deltec PF601, Precision Marine Kalkreactor, 2-LMIII+6 pumps, SpectraPure UHE, Apex, LunarSim, Tunze 6305s. Mixed reef, clam, fish, etc.

03/02/2010, 08:39 PM	#4
Adam76 Registered Member Join Date: Feb 2008 Posts: 146	ok so created an account and filled out tank info my question about the port nuber says it has to be above 1024 but mine is not, your port is supposed to match your port number on your url right? so now what? thanks

03/03/2010, 07:54 AM	#6
Adam76 Registered Member Join Date: Feb 2008 Posts: 146	So I need to change my port foward in my router and on my ACIII to something over 1024 to make it work?

03/03/2010, 10:58 AM	#8
Adam76 Registered Member Join Date: Feb 2008 Posts: 146	So my port is over 1024 but when I log in to tank manager nothing comes up. None of my tank info is there, Am I doing something wrong. Thanks again

03/03/2010, 11:39 AM	#10
Adam76 Registered Member Join Date: Feb 2008 Posts: 146	Yes I can access my ACIII from my through internet and through my phone. So that part is working, just wondering why nothing on the tank manager is showing us. Any thoughts. Thanks

03/03/2010, 01:43 PM	#12
Adam76 Registered Member Join Date: Feb 2008 Posts: 146	The firmware is 3.4 so i'm not sure whats wrong

03/03/2010, 01:55 PM	#13
kenargo Premium Member Join Date: Jan 2007 Location: Redmond, WA Posts: 8,151	Be sure for the address you are not including 'http' and that you are using the same value you would use to access from the internet. If that all looks correct you could PM me your user name I can look at the configuration and let you know if something doesn't look correct. I won't be able to test the conneciton as that information is encrypted but I can at least look at settings and see if something doesn't look correct. __________________ Click on my name to visit my homepage and access a collection of AquaController and Apex software, tips, trick and other Q&A including a link to the 'unofficial Apex new users guide' with loads of helpful information and don't forget to put a pin in my location map. Current Tank Info: 225G, BK 300 Deluxe, Deltec PF601, Precision Marine Kalkreactor, 2-LMIII+6 pumps, SpectraPure UHE, Apex, LunarSim, Tunze 6305s. Mixed reef, clam, fish, etc.

03/03/2010, 03:52 PM	#14
kenargo Premium Member Join Date: Jan 2007 Location: Redmond, WA Posts: 8,151	The problem turned out to be the host name; it was in the form of hostnameort; only hostname should be configured as port has its own field. __________________ Click on my name to visit my homepage and access a collection of AquaController and Apex software, tips, trick and other Q&A including a link to the 'unofficial Apex new users guide' with loads of helpful information and don't forget to put a pin in my location map. Current Tank Info: 225G, BK 300 Deluxe, Deltec PF601, Precision Marine Kalkreactor, 2-LMIII+6 pumps, SpectraPure UHE, Apex, LunarSim, Tunze 6305s. Mixed reef, clam, fish, etc.