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05/10/2018, 04:08 PM | #1 |
Registered Member
Join Date: Apr 2013
Location: Spotsylvania, Virginia
Posts: 435
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Mp40qd wetside issues
Came home to a noise coming from 1 of my mp40qd's. What I found when I pulled the wetside was that the magnet shell had cracked, saltwater had infiltrated the shell, the magnet started to rust as I can see rust seeping from the crack and I am assuming that the rusting of the magnet swelled the shell as the shell is no longer flat. All of this resulted in severe vibrations which disconnected the dry side from the glass and caused it to keep bumping the glass and cause the noise I was hearing.
Into my supplies I go and retrieve a my new replacement wetside. Thinking that I am prepared and I should be good. But to my surprise the new wetside is noisy. Come to find that the base to my new wetside is faulty and I end up having to use my old wetside base to get back up and running. The shame in all of this is that this pump has not even been running for a year. Thought I would share, Tom G Sent from my SM-G930V using Tapatalk
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150g cube, 40g sump, Rapid led, Neptune controller, LR, sandbed, ATS, PS Current Tank Info: 150g Marineland Cube |
05/10/2018, 06:00 PM | #2 |
R.C. Fraternity President
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It wold be wise to contact Ecotech and make them aware of it. if it's still under warranty, they will take care of you.
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Jimmy MASVC President Dishes are done man! Current Tank Info: 300 in progress |
05/10/2018, 07:14 PM | #3 | |
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Join Date: Apr 2013
Location: Spotsylvania, Virginia
Posts: 435
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Quote:
Anyway, because of the time between purchase and use is so great, I see no reason to involve EcoTech and waste their time and mine. The reality is that I know that I'm not going to get warranty on my original wetside or the new replacement wetside that makes noise right out of the box and had to be Frankensteined before I could use it. At this point, my post is merely to share with others an issue I have had and help make others aware that they may have the same issue and just have not realized it yet.
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150g cube, 40g sump, Rapid led, Neptune controller, LR, sandbed, ATS, PS Current Tank Info: 150g Marineland Cube |
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05/10/2018, 08:19 PM | #4 |
Premium Member
Join Date: Feb 2007
Location: KC
Posts: 155
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Had a similar issue last month. My wetside was about 3yrs old and ETM still replaced it. Would be worth reaching out to them.
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05/11/2018, 05:16 AM | #5 | |
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Join Date: Apr 2013
Location: Spotsylvania, Virginia
Posts: 435
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Quote:
Thank you for sharing, Tom G Sent from my SM-G930V using Tapatalk
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150g cube, 40g sump, Rapid led, Neptune controller, LR, sandbed, ATS, PS Current Tank Info: 150g Marineland Cube |
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05/14/2018, 09:48 AM | #6 |
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Join Date: Apr 2013
Location: Spotsylvania, Virginia
Posts: 435
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tgbaby1 and sisterlinonpot,
You all were right! I contacted ETM and relayed my issues. 2 correspondences later and they are going to replace the wetside under warranty. Absolutely amazing! Thank you for your help, Tom G Sent from my SM-G930V using Tapatalk
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150g cube, 40g sump, Rapid led, Neptune controller, LR, sandbed, ATS, PS Current Tank Info: 150g Marineland Cube |
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