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Unread 10/18/2017, 09:07 AM   #3726
Keith@ ATI NA
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Quote:
Originally Posted by Punchanello View Post
Thanks Keith.

With this hobby there's always a temptation to go bigger but in this case it might be overkill

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If it was a 48" fixture and you could dim it I would have a different opinion too, but since we don't have dimmable 60" here it changes the situation.


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Unread 10/19/2017, 02:45 AM   #3727
alessandro
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Quote:
Originally Posted by Keith@ ATI NA View Post
This is false. We have a fix, it just hasn't arrived yet.

Also, the wifi ballast does not take the time from the internet it takes it from the device connected to it. It does not connect to the internet, it connects directly to the device via wifi. For example on an iPhone you open your wifi, connect to the Powermodule, program, save etc then connect back to your home wifi network.

This is NOT false.
Arrived where?
I live in Europe.
No news about a fix here.
If you have news, please direct me.
Regarding the procedure you explained I think, more or less, is the same I wrote.


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Unread 10/19/2017, 09:20 AM   #3728
Keith@ ATI NA
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Originally Posted by alessandro View Post
This is NOT false.
Arrived where?
I live in Europe.
No news about a fix here.
If you have news, please direct me.
Regarding the procedure you explained I think, more or less, is the same I wrote.
If you have a Wifi version you need new firmware.

If you have a SST you need a new controller (just the controller, not the whole box)

If you are in Europe, you'll have to go to your dealer for the controller. I can help you with the firmware but will need a photo of the stickers on the underside of your control box leg.


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Unread 10/19/2017, 10:53 AM   #3729
alessandro
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Quote:
Originally Posted by Keith@ ATI NA View Post
If you have a Wifi version you need new firmware.

If you have a SST you need a new controller (just the controller, not the whole box)

If you are in Europe, you'll have to go to your dealer for the controller. I can help you with the firmware but will need a photo of the stickers on the underside of your control box leg.
What do you mean for controller?


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Unread 10/19/2017, 11:23 AM   #3730
Keith@ ATI NA
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Originally Posted by alessandro View Post
What do you mean for controller?
The controller includes the "brain" as well as the screen and buttons.


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Unread 10/20/2017, 01:36 AM   #3731
adtravels
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Originally Posted by alessandro View Post
my dealer told me that the raw truth is that Ati is of course aware of the problem but has failed to fix it.
The solution for them is the wifi ballast that takes time directly from the internet.
To update I opened a ticket with ATI Germany. they were brilliant and a Guy called Klaus helped. He sent me a firmware update that i installed via light studio. The problem appears to be instantly rectified.


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Unread 10/20/2017, 09:41 AM   #3732
Keith@ ATI NA
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To update I opened a ticket with ATI Germany. they were brilliant and a Guy called Klaus helped. He sent me a firmware update that i installed via light studio. The problem appears to be instantly rectified.
Excellent! What version fixture do you have? Sounds like perhaps the newer Wifi version?


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Unread 10/20/2017, 10:49 PM   #3733
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No Keith, I have one of the last non wifi, the date of the old firmware it had on it was dated 28/08/17.
I was pretty annoyed that I waited for so long and then a month later they bought the Wifi version out. However I seem to be really gifted at doing stuff like that!


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Unread 10/22/2017, 05:17 PM   #3734
Punchanello
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Originally Posted by Keith@ ATI NA View Post
If it was a 48" fixture and you could dim it I would have a different opinion too, but since we don't have dimmable 60" here it changes the situation.
Hi Keith,

In Australia we have the dimmable 80w (60') unit (I believe, just checking with my supplier on this!).

If you had the dimmable 4x80w option would you prefer that over a 48" inch 8 bulb unit over a 5x2x2?


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Last edited by Punchanello; 10/22/2017 at 05:39 PM.
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Unread 11/03/2017, 09:04 AM   #3735
Keith@ ATI NA
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Originally Posted by Punchanello View Post
Hi Keith,

In Australia we have the dimmable 80w (60') unit (I believe, just checking with my supplier on this!).

If you had the dimmable 4x80w option would you prefer that over a 48" inch 8 bulb unit over a 5x2x2?
Sorry for the slow response Punchanello, apparently I am not getting email notifications anymore.

Yes! I always prefer a fixture the length of the tank when possible. It fills the tank the best and IMO looks the best cosmetically.

If I had a 5' tank I would use the 80w even though its non dimmable. If I had a 6' tank I would still use the 80w.


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Unread 11/05/2017, 10:32 AM   #3736
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Hi guys, sorry for my bad english.
I have an Ati Hybrid 8x39 with some problems, I want try to fix it with a firmware update. My actual fw is 1.03v, where I can download the lastest fw?

thx


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Unread 11/06/2017, 12:12 PM   #3737
Keith@ ATI NA
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Originally Posted by FILIPPO84 View Post
Hi guys, sorry for my bad english.
I have an Ati Hybrid 8x39 with some problems, I want try to fix it with a firmware update. My actual fw is 1.03v, where I can download the lastest fw?

thx
I am not aware of it being available for download anywhere due to the fact that you need to ensure you have the proper firmware for the exact version fixture you are loading it on. Please PM or email us a photo of the stickers on the inside of the leg so we can determine which version you have and which firmware you need.


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Unread 11/07/2017, 12:07 AM   #3738
Punchanello
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Originally Posted by Keith@ ATI NA View Post
Sorry for the slow response Punchanello, apparently I am not getting email notifications anymore.

Yes! I always prefer a fixture the length of the tank when possible. It fills the tank the best and IMO looks the best cosmetically.

If I had a 5' tank I would use the 80w even though its non dimmable. If I had a 6' tank I would still use the 80w.
Thanks Keith. Placed an order last week

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Unread 11/10/2017, 01:03 PM   #3739
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Moving and I have a 16' ceiling over the tank. Are there any mounting options available other than from the ceiling? thanks


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Unread 11/10/2017, 01:34 PM   #3740
Keith@ ATI NA
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Originally Posted by JOEYRM7 View Post
Moving and I have a 16' ceiling over the tank. Are there any mounting options available other than from the ceiling? thanks
I like these:
https://www.iquaticsonline.co.uk/aqu...em-1200mm.html


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Unread 11/10/2017, 02:10 PM   #3741
JOEYRM7
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Look nice. Any place that carries it in the U.S.

Thanks


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Unread 11/10/2017, 02:28 PM   #3742
Keith@ ATI NA
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Originally Posted by JOEYRM7 View Post
Look nice. Any place that carries it in the U.S.

Thanks
Not that I am aware of, but they happily ship across the pond.


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Unread 11/14/2017, 12:15 PM   #3743
Dugless
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I ordered a white powermodule from Germany and the delivered power cord is 240V. Can you direct me to the correct 110V cord, can I assume a 10A 250V cord is sufficient off the shelf? Thanks!


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Unread 11/14/2017, 12:21 PM   #3744
Keith@ ATI NA
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I ordered a white powermodule from Germany and the delivered power cord is 240V. Can you direct me to the correct 110V cord, can I assume a 10A 250V cord is sufficient off the shelf? Thanks!
What size fixture is it?

For what it is worth, we do special order white and silver LED Powermodules for users in USA which allows us to then support the warranty needs of the item.


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Unread 11/14/2017, 12:25 PM   #3745
Dugless
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It is a 8x39w. I would've ordered from within the states, but every vendor I inquired with told me it wasn't an option unfortunately.


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Unread 11/14/2017, 12:36 PM   #3746
Keith@ ATI NA
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It is a 8x39w. I would've ordered from within the states, but every vendor I inquired with told me it wasn't an option unfortunately.
10amp cord is no problem. I think you will be fine although I don't know if there are any other differences. If you had bought an 80w fixture you would have been in for a real headache!


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Unread 11/22/2017, 10:54 PM   #3747
theshaman
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Hi reefcentral!
I have a question about my powermodule. I was doing some tank maintenance today and noticed one of the 4 fans wasn’t spinning. Are the fans supposed to be on all the time or do they come on only at a certain temperature?
Thanks guys!


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Unread 11/23/2017, 02:02 PM   #3748
rtparty
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Hi reefcentral!
I have a question about my powermodule. I was doing some tank maintenance today and noticed one of the 4 fans wasn’t spinning. Are the fans supposed to be on all the time or do they come on only at a certain temperature?
Thanks guys!
Only when the temp reaches a certain level IIRC.


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Unread 11/23/2017, 02:18 PM   #3749
theshaman
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Only when the temp reaches a certain level IIRC.


Ok. Thanks for the reply.


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Unread 11/23/2017, 03:29 PM   #3750
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Only when the temp reaches a certain level IIRC.


Ok. I checked again and all the fans again. All but one are working. It’s the one over the right led cluster.
Have any of you guys replaced the led fans before? I know the t5 fans are really easy cause there’s only two screws to remove.
The led fans look like you have to open up the fixture.


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