order A2670632

PaxRoma · 05/14/2009, 03:13 PM

I believe the mushrooms rock part of my order is decomposing. The polyps have brown strings coming off of them and all of them are shriveled.

dfs/la2 · 05/14/2009, 03:43 PM

PaxRoma,

Thank you for contacting us regarding your recent LiveAquaria order. We sincerely apologize for the loss of your Mushroom Rock Actinodiscus. You may dispose of the remains as you see fit. We have placed a credit on file in the amount of $69.99 for this loss. You may use this on a future purchase or we can issue the credit back to your credit card if you prefer. Please contact us with any other questions or concerns.

Chris C.
LiveAquaria
Drs. Foster and Smith

05/14/2009, 03:13 PM	#1
PaxRoma Registered Member Join Date: Jan 2009 Location: H town, TX Posts: 421	order A2670632 I believe the mushrooms rock part of my order is decomposing. The polyps have brown strings coming off of them and all of them are shriveled.

05/14/2009, 03:43 PM	#2
dfs/la2 RC Sponsor Join Date: Feb 2006 Posts: 4,435	PaxRoma, Thank you for contacting us regarding your recent LiveAquaria order. We sincerely apologize for the loss of your Mushroom Rock Actinodiscus. You may dispose of the remains as you see fit. We have placed a credit on file in the amount of $69.99 for this loss. You may use this on a future purchase or we can issue the credit back to your credit card if you prefer. Please contact us with any other questions or concerns. Chris C. LiveAquaria Drs. Foster and Smith