Osmolator Problem

MarcWeaver · 02/05/2016, 02:05 PM

Roger-

My osmolator's green light is always on, even after cleaning the sensor with vinegar, even when no water is touching it. It was bought 4 or 5 years ago. Can I send it to you for repair?

Thanks
Marcus

rvitko · 02/05/2016, 02:18 PM

It sounds like it just needs a new optic sensor which is $28.80.

Tunze USA
305 Victor St
Austin, TX 78753

Just include a note with return address and phone number.

MarcWeaver · 02/05/2016, 02:41 PM

Sounds good. Let me know how to proceed from here.

rvitko · 02/05/2016, 02:47 PM

Just send the controller to the address in the last post with a note that has your return address and phone number.

MarcWeaver · 02/19/2016, 05:35 PM

Thanks for the 1-day turnaround. Osmolator is working great again and glad to have it back. I never realized how much I would miss it.

rvitko · 02/22/2016, 09:13 AM

Thank you!

02/05/2016, 02:05 PM	#1
MarcWeaver Registered Member Join Date: May 2011 Location: Boonsboro, MD Posts: 158	Osmolator Problem Roger- My osmolator's green light is always on, even after cleaning the sensor with vinegar, even when no water is touching it. It was bought 4 or 5 years ago. Can I send it to you for repair? Thanks Marcus

02/05/2016, 02:18 PM	#2
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	It sounds like it just needs a new optic sensor which is $28.80. Tunze USA 305 Victor St Austin, TX 78753 Just include a note with return address and phone number. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

02/05/2016, 02:47 PM	#4
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	Just send the controller to the address in the last post with a note that has your return address and phone number. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

02/22/2016, 09:13 AM	#6
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	Thank you! __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

02/05/2016, 02:41 PM	#3
MarcWeaver Registered Member Join Date: May 2011 Location: Boonsboro, MD Posts: 158	Sounds good. Let me know how to proceed from here.

02/19/2016, 05:35 PM	#5
MarcWeaver Registered Member Join Date: May 2011 Location: Boonsboro, MD Posts: 158	Thanks for the 1-day turnaround. Osmolator is working great again and glad to have it back. I never realized how much I would miss it.