EcoSmart Live now up - Page 4

Lucifa68 · 09/07/2012, 09:07 AM

thanks for the update

Mrmole · 09/07/2012, 09:24 PM

I got the email but after registration it tells me its by invitation only... lol

jameshongth · 09/10/2012, 01:08 AM

Hi Ecotech,

How long will the beta version turn live?

Really can wait to try it.....lol.

EcoTech Service · 09/12/2012, 03:04 PM

For those currently enrolled in the EcoSmart Live BETA platform, please note that a major update was released today.

In order to continue use of ES Live, those users will need to download and install the new connection manager (located on the ES Live site).

david00061 · 09/13/2012, 05:40 AM

Looks interesting.

LittleBurger · 09/13/2012, 07:43 AM

I just downloaded the download manager but always have a error window " could not find a valid Java virtual machine to load. you may need to reinstall Java virtual machine " on both of my laptops. The Java is version 7 and I had tested tat they are Java enabled.
What should I do?

EcoTech Service · 09/13/2012, 10:37 AM

Quote:

Originally Posted by LittleBurger

I just downloaded the download manager but always have a error window " could not find a valid Java virtual machine to load. you may need to reinstall Java virtual machine " on both of my laptops. The Java is version 7 and I had tested tat they are Java enabled.
What should I do?

This is almost always a result of having 32bit Java installed on 64bit Windows.

http://javadl.sun.com/webapps/downlo...BundleId=68736

Try using that direct link to download and install the 64bit version of Java.

LittleBurger · 09/13/2012, 10:38 AM

Quote:

Originally Posted by LittleBurger

I just downloaded the download manager but always have a error window " could not find a valid Java virtual machine to load. you may need to reinstall Java virtual machine " on both of my laptops. The Java is version 7 and I had tested tat they are Java enabled.
What should I do?

I've tried uninstall Java 7update 7 n installing Java 6 update 35 and still having the same error. Am I missing something here??

EcoTech Service · 09/13/2012, 10:58 AM

Probably the best thing is to check and see if Windows is 32 or 64bit. Instructions to do so: http://windows.microsoft.com/en-US/w...ked-questions#

If it is 64bit, you will need to explicitly download the 64bit of Java. http://javadl.sun.com/webapps/downlo...BundleId=68736

LittleBurger · 09/13/2012, 11:40 AM

Quote:

Originally Posted by EcoTech Service

Probably the best thing is to check and see if Windows is 32 or 64bit. Instructions to do so: http://windows.microsoft.com/en-US/w...ked-questions#

If it is 64bit, you will need to explicitly download the 64bit of Java. http://javadl.sun.com/webapps/downlo...BundleId=68736

Hi Jon, I finally got it. Hope these info helps. Not sure if it is my laptop or others have the same problem. Been meddling with both lappies for almost 3hrs and finally move ahead.

Installed 32bit java to 32bit laptop but still won't work, still has the same virtual machine error.
Installed 64bit java to 64bit laptop and it works! Actually this time round I tried uninstall all Java from both laptops n reinstall again.

But come the next part... when the Live connection manager is launched, I got invalid login credentials when trying to log into Ecosmart Live. I am able to login into the browser though using same email & password.

1) When I launched the Live manager without connecting the radion, it shows a message that no radion connected and when a radion is connected, a msg shows radion connected.
2) When I log on through the browser, it shows "CONNECTED" momentarily and goes disconnected.
3) The "getting started" window's "CLOSE" widget is not working. Only clicking the "cross" button will then close the "getting started" window.

brianmsu80 · 09/13/2012, 01:23 PM

I get the same error message "invalid login credentials" when I click Login from the Connection Manager icon on my Mac desktop Menu Bar or via the http://test.ecosmartlive.com/ which I noticed I was being redirected to after installing the Connection Manager software update.

But I am able to login fine via http://ecosmartlive.com/

chercm · 09/14/2012, 05:51 AM

Quote:

Originally Posted by EcoTech Service

For those currently enrolled in the EcoSmart Live BETA platform, please note that a major update was released today.

In order to continue use of ES Live, those users will need to download and install the new connection manager (located on the ES Live site).

i got stuck here and unable to move on. tried to pull out and plug in again but still unable to proceed

LinkinReef · 09/14/2012, 06:38 AM

Quote:

Originally Posted by chercm

i got stuck here and unable to move on. tried to pull out and plug in again but still unable to proceed

Same thing happens to me. Now I can't even go back to the old ecosmart program and program them because it freezes as soon as I click any point on the graph and the it doesn't respond at all.

david00061 · 09/14/2012, 07:11 AM

Same here. Will not let me load. I'm in the dark now.

david00061 · 09/14/2012, 08:02 AM

Okay lights are on using regular program. I'll try again

LittleBurger · 09/14/2012, 08:44 AM

Quote:

Originally Posted by chercm

i got stuck here and unable to move on. tried to pull out and plug in again but still unable to proceed

So your login credentials for live manager is OK? and then after that u encountered this obstacle?

chercm · 09/14/2012, 03:30 PM

Quote:

Originally Posted by LittleBurger

So your login credentials for live manager is OK? and then after that u encountered this obstacle?

Yes

david00061 · 09/14/2012, 03:43 PM

Quote:

Originally Posted by chercm

i got stuck here and unable to move on. tried to pull out and plug in again but still unable to proceed

I know they were to updated live manager today. Not sure if they did or not.
They are aware of this.

chercm · 09/14/2012, 05:36 PM

Quote:

Originally Posted by david00061

I know they were to updated live manager today. Not sure if they did or not.
They are aware of this.

i think they removed the need to check on the device after login

chercm · 09/14/2012, 06:21 PM

I having multiple issues on the site :

1. unable to export graph in ETG but instead it is xml format
2. the Radion group is in light grey as shown below
3. I tried to run the refresh devices , it is shown as Device connection and taking forever to retrieving device details .
4. unable to enable the function :Travelling Sunrise/Sunset even though layout have been set.
5. After setting the layout , the graph will go missing after the page refreshes

Dwb859 · 09/17/2012, 06:13 PM

Do you still have to hook the cable up for the new live version? I thought it was suppose to be able to work with a iphone once it comes out but it seems people are using the cable.

Dwb859 · 09/17/2012, 06:17 PM

Quote:

Originally Posted by d2mini

What I can't get to save/program is a different start day and start night time. Anyone else having a problem? I tried double clicking these dots on the graph and changing the time in the pop-up window, and I tried changing the times at the bottom of the main window and neither seems to hold. It keeps reverting back to 5am and 6pm.

I had this exact same problem. I would set the graph how I wanted it and it would revert back. What you need to do is set the graph how you want it and then click export to save it as a graph, then save the program as well. This will keep your settings. Once you open back up your software again, just use the import button if the same graph isn't already there.

Radion Pro? Have mercy, just as I install the TIR lens and already I'm behind. lol

chercm · 09/17/2012, 06:18 PM

Quote:

Originally Posted by Dwb859

Do you still have to hook the cable up for the new live version? I thought it was suppose to be able to work with a iphone once it comes out but it seems people are using the cable.

sadly yes as we are still waiting for the iphone / ipad version to be launched .

Dwb859 · 09/17/2012, 06:36 PM

Quote:

Originally Posted by chercm

sadly yes as we are still waiting for the iphone / ipad version to be launched .

Hopefully it won't be long, who doesn't want this program on the new iphone?

Eastamherstbias · 09/17/2012, 07:10 PM

Quote:

Originally Posted by chercm

I having multiple issues on the site :

1. unable to export graph in ETG but instead it is xml format
2. the Radion group is in light grey as shown below
3. I tried to run the refresh devices , it is shown as Device connection and taking forever to retrieving device details .
4. unable to enable the function :Travelling Sunrise/Sunset even though layout have been set.
5. After setting the layout , the graph will go missing after the page refreshes

Did you send an email to the beta team? They have been good with figuring out issues.

09/12/2012, 03:04 PM	#79
EcoTech Service Registered Member Join Date: Apr 2008 Location: Lehigh Valley, PA Posts: 1,633	For those currently enrolled in the EcoSmart Live BETA platform, please note that a major update was released today. In order to continue use of ES Live, those users will need to download and install the new connection manager (located on the ES Live site). __________________ Jon C, EcoTech Marine For FAQs, troubleshooting advice and direct interaction with the EcoTech staff, visit http://ecotechmarine.com/support/ or call us at 1-800-785-0338 ext. 2.

09/13/2012, 05:40 AM	#80
david00061 Registered Member Join Date: Jan 2011 Location: st joseph Missouri Posts: 2,341	Looks interesting. __________________ Current tank A.G.E. 500 gallon Two frag tanks 48"x20"x12" 12 EcoTech Radion XR30w LED Lights 2 mp60's 4 mp40's, GEO 818 calcium reactor SRO XP 8000 external skimmer Last edited by david00061; 09/13/2012 at 05:45 AM.

09/13/2012, 10:58 AM	#84
EcoTech Service Registered Member Join Date: Apr 2008 Location: Lehigh Valley, PA Posts: 1,633	Probably the best thing is to check and see if Windows is 32 or 64bit. Instructions to do so: http://windows.microsoft.com/en-US/w...ked-questions# If it is 64bit, you will need to explicitly download the 64bit of Java. http://javadl.sun.com/webapps/downlo...BundleId=68736 __________________ Jon C, EcoTech Marine For FAQs, troubleshooting advice and direct interaction with the EcoTech staff, visit http://ecotechmarine.com/support/ or call us at 1-800-785-0338 ext. 2.

09/14/2012, 07:11 AM	#89
david00061 Registered Member Join Date: Jan 2011 Location: st joseph Missouri Posts: 2,341	Same here. Will not let me load. I'm in the dark now. __________________ Current tank A.G.E. 500 gallon Two frag tanks 48"x20"x12" 12 EcoTech Radion XR30w LED Lights 2 mp60's 4 mp40's, GEO 818 calcium reactor SRO XP 8000 external skimmer

09/14/2012, 08:02 AM	#90
david00061 Registered Member Join Date: Jan 2011 Location: st joseph Missouri Posts: 2,341	Okay lights are on using regular program. I'll try again __________________ Current tank A.G.E. 500 gallon Two frag tanks 48"x20"x12" 12 EcoTech Radion XR30w LED Lights 2 mp60's 4 mp40's, GEO 818 calcium reactor SRO XP 8000 external skimmer

09/07/2012, 09:07 AM	#76
Lucifa68 Registered Member Join Date: Mar 2008 Posts: 232	thanks for the update

09/07/2012, 09:24 PM	#77
Mrmole Registered Member Join Date: Sep 2011 Location: Hanoi, Vietnam Posts: 157	I got the email but after registration it tells me its by invitation only... lol

09/10/2012, 01:08 AM	#78
jameshongth Registered Member Join Date: Oct 2003 Location: ASIA Posts: 461	Hi Ecotech, How long will the beta version turn live? Really can wait to try it.....lol.

09/13/2012, 07:43 AM	#81
LittleBurger Registered Member Join Date: Nov 2011 Posts: 111	I just downloaded the download manager but always have a error window " could not find a valid Java virtual machine to load. you may need to reinstall Java virtual machine " on both of my laptops. The Java is version 7 and I had tested tat they are Java enabled. What should I do?

09/13/2012, 01:23 PM	#86
brianmsu80 Registered Member Join Date: Nov 2010 Location: Okemos, MI Posts: 90	I get the same error message "invalid login credentials" when I click Login from the Connection Manager icon on my Mac desktop Menu Bar or via the http://test.ecosmartlive.com/ which I noticed I was being redirected to after installing the Connection Manager software update. But I am able to login fine via http://ecosmartlive.com/

09/17/2012, 06:13 PM	#96
Dwb859 Registered Member Join Date: Apr 2012 Posts: 117	Do you still have to hook the cable up for the new live version? I thought it was suppose to be able to work with a iphone once it comes out but it seems people are using the cable. __________________ :: 150 Gallon Reef with refugium / macro algae, Super Reef Octopus 3,000 (2) Tunze 6105's with controller (1) EcoTech Marine MP10, (2) EcoTech Radions 20k, (2) TLF reactors with GFO and Carbon ::