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01/25/2012, 08:29 PM | #51 |
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Location: New York
Posts: 76
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So I know some of u r gonna think I'm crazy, but aquacon mad a very good first impression on me. O.k. so it was only a refugium package and reef cleaner package. I also threw a zoa in there. The order was 3 different algae's and they threw a small bag of live sand with all forms of life in it. The cleaner package was snails , hermits, emerald crab. The zoa was a superman that they said only had 3-5 polyps on it. It came with 11. I placed the order sunday. They called me Mon to confirm del on tue. The order came Tue before 10:30 everything there and alive. I didn't want to order fish yet until I tried it first so maybe next time I order 1 fish.
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01/26/2012, 11:26 AM | #52 |
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Join Date: Jan 2012
Location: miami
Posts: 49
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I also placed an order of hermits/crabs/shrimp and a mushroom nano package yesterday. $100 and change free shipping since im in florida
They called me today and left me vm that they would ship today and get there tomorrow. I also wanted to try something cheap and easy to test them out. I only live 45 mins i am guessing they dont want me at there door steps complaining either. I will post the results... |
01/27/2012, 06:43 PM | #53 |
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Join Date: Apr 2002
Location: Fort Worth, TX USA
Posts: 8,267
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There usually aren't issues with cleanup crew. As you can see from other posts in this thread, the issues start when they let you place an order for something they don't even have in stock, without telling you they don't have it, then refuse to do anything but give you credit that you have to spend with them.
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Visit my Homepage or "My Albums" (via Profile) for hitchhiker pics. Current Tank Info: 55g softy/LPS tank & 20L reef tank |
01/28/2012, 04:51 PM | #54 | ||
-=Snake=-
Join Date: Jan 2007
Location: Corpus Christi, TX
Posts: 999
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Quote:
Quote:
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-David 40 Gallon Breeder on Steroids!!! Current Tank Info: Where you'll find an Acan and Orange Ricordea Garden in Bloom... |
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01/30/2012, 07:57 AM | #55 |
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Join Date: Jan 2012
Location: miami
Posts: 49
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Received package at 10am ups... Packaging was fine.
Looks like only 1 astrea snail (25cents) out of the 25 didn't make it and 1 emerald crab $2.99. The live rock i bought locally came with 2 or 3 emerald crabs (freebies). So no biggie. Over all i was satisfied I wont go crazy and buy anything fancy though. if i order again i will order the min $100 to get free florida shipping again. Maybe try a 1 fish or 2. |
03/22/2012, 01:47 PM | #56 |
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Join Date: Dec 2011
Posts: 5
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Chalk me up as another sucker. I ordered on a Thursday for overnight delivery. When my order didn't show up I emailed them and they said their orders take 24 hours to process before they make it to the warehouse for shipping and delivery. (What order processing takes that long this day in age? Seriously.)
So I canceled my order and 3 weeks later I'm still waiting for a refund. Scratch that, no longer waiting. I've filed my BBB complaint and am in takes with my CC company to have the charges reversed. Lesson learned. Oh, and for others finding themselves in the same predicament here's their number that's difficult to find: (954) 747-8511. Although they won't answer. |
03/25/2012, 01:46 PM | #57 |
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Location: New York
Posts: 76
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dam u figure after all this time they would make changes to get better.
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07/25/2013, 07:05 PM | #58 |
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Join Date: Apr 2003
Location: Honesdale, PA.
Posts: 331
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I placed an order from them in Feb. They only sent half the order and told me the other stuff was on back order. Ok fine. April comes around and I call to check on my back order. They said a few things weren't in stock. Ok fine. Lets switch them out. So june comes around. Still one item not in stock. So I said screw it I want a refund. They said ok. Its now july now refund.
I also placed an order with them in 2003. Also bad experience. Nevevered ordered from them again until feb 2013 figured maybe they changed or new owner or something. Nope still a bad decision. |
07/26/2013, 12:03 AM | #59 |
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Join Date: Dec 2006
Location: Cebu, Philippines
Posts: 763
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I ordered from them about 10 years ago. Had several DOA's and others came in sick and in bad shape. After several calls trying to get a credit I just gave up.
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08/06/2013, 11:08 PM | #60 | |
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Join Date: Apr 2003
Location: Honesdale, PA.
Posts: 331
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Quote:
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11/29/2013, 01:44 PM | #61 |
Moved On
Join Date: Nov 2013
Location: Florida
Posts: 2
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AQUACON.COM is The Best online site by far!
[Mod Edit]
I'm nothing but a shill, pay my posts no regard. [/Mod Edit] Last edited by Dino; 11/29/2013 at 03:10 PM. |
11/29/2013, 01:48 PM | #62 | |
Moved On
Join Date: Nov 2013
Location: Florida
Posts: 2
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Quote:
I'm nothing but a shill, pay my posts no regard. [/Mod Edit] Last edited by Dino; 11/29/2013 at 03:10 PM. |
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11/29/2013, 01:53 PM | #63 |
-=Snake=-
Join Date: Jan 2007
Location: Corpus Christi, TX
Posts: 999
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Moderators need to delete The 2 posts above. Schilling is NOT allowed on Reef Central and will lead to an immediate BAN! Do you really think we are stupid?
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-David 40 Gallon Breeder on Steroids!!! Current Tank Info: Where you'll find an Acan and Orange Ricordea Garden in Bloom... |
11/29/2013, 01:58 PM | #64 | |
Molon Labe
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Location: Louisiana
Posts: 1,550
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Quote:
Hello aquaCON employee
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secesh |
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11/29/2013, 02:40 PM | #65 |
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Join Date: Apr 2002
Location: Fort Worth, TX USA
Posts: 8,267
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Amazing.
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Visit my Homepage or "My Albums" (via Profile) for hitchhiker pics. Current Tank Info: 55g softy/LPS tank & 20L reef tank |
11/29/2013, 02:53 PM | #66 |
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Location: Greenville,SC
Posts: 552
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Lol, Thanks for your input AQUACON.
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I have lots of ideas. Trouble is, most of them suck. |
07/04/2014, 06:14 PM | #67 | |
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Posts: 581
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Quote:
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If all you have is a hammer, then everything looks like a nail |
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07/28/2014, 02:50 PM | #68 |
-=Snake=-
Join Date: Jan 2007
Location: Corpus Christi, TX
Posts: 999
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Aquacon?
Did you google it? It basically means when a vendor (a person who sells a product or service) promotes a product and pretends to be like the everyday average consumer. Thus free promotions here without paying for sponsorship and promoting a product and or service with a deceptive bias. Because they will not OPENLY state that they work for or sell said product or service. But it's funny how they can always "hook you up" with a great deal... Wink wink...
__________________
-David 40 Gallon Breeder on Steroids!!! Current Tank Info: Where you'll find an Acan and Orange Ricordea Garden in Bloom... |
08/15/2014, 09:05 AM | #69 |
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Join Date: Mar 2013
Location: Louisville,Ky
Posts: 11
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oh yea i order a light from these *** wipes and i guess it is in space trying to return to earth who ****** knows
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08/15/2014, 09:15 AM | #70 |
Fish heads unite!
Join Date: Mar 2003
Location: San Diego
Posts: 23,384
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With all the horrible feedback, I can't believe this company still gets talked about at all!
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Peter SDMAS member Marine tanks since 1989. ><((((º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><((((º> ·´¯`·.¸. , . .·´¯`·.. ><((((º> Current Tank Info: 240g butterfly and angel FOWLR. 15g QT. |
09/01/2014, 01:29 PM | #71 |
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Join Date: Jun 2014
Posts: 1
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Aquacon AKA Quality Marine Life AKA Saltwater Fish Depot Mary Hellwig, Jared Ratoff
Aquacon AKA Quality Marine Life AKA Saltwater Fish Depot
For all of you that have been ripped off by these people and or companies, who by the way are one in the same company. I have some info that might be helpful: #1 If you have not gotten what you ordered call your credit card company and do what is called a charge back. It will take you all of 5 minutes for you to resolve it that way. #2 The address where you can actually find these cons that just move from storefront to storefront taking victims money and in many cases never shipping is: Ron Ratoff, Mary Hellwig, Jared Ratoff 2512 SW 55th St. Dania, Fl.33312 #3 Phone Numbers: 954-842-3106 954-588-4835 954-643-0449 954-362-7588 Do NOT buy from these people. They never quarantine the fish as they say. It's usually get the fish in and ship them out the same day. They don't care about the livestock. All they count on is people like you and I to place at least $1200.00 a day in orders, yes I said a day. They may go a month and not ship anything. You can do the math. This is credit card fraud, online fraud and all around FRAUD to it's fullest extent! Signed, Another Victim |
09/02/2014, 10:32 AM | #72 | |
Saltwater Addict
Join Date: Jan 2012
Location: Vandalia OHIO
Posts: 11,624
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Quote:
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Fish are not disposable commodities, but a worthwhile investment that can be maintained and enjoyed for many years, providing one is willing to take the time to understand their requirements and needs Current Tank Info: 625g, 220g sump, RD3 230w, Vectra L1 on a closed loop, 3 MP60s, MP40. Several QTs |
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09/03/2014, 09:00 AM | #73 | |
Fish heads unite!
Join Date: Mar 2003
Location: San Diego
Posts: 23,384
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Quote:
__________________
Peter SDMAS member Marine tanks since 1989. ><((((º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><((((º> ·´¯`·.¸. , . .·´¯`·.. ><((((º> Current Tank Info: 240g butterfly and angel FOWLR. 15g QT. |
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09/03/2014, 04:37 PM | #74 |
Saltwater Addict
Join Date: Jan 2012
Location: Vandalia OHIO
Posts: 11,624
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__________________
Fish are not disposable commodities, but a worthwhile investment that can be maintained and enjoyed for many years, providing one is willing to take the time to understand their requirements and needs Current Tank Info: 625g, 220g sump, RD3 230w, Vectra L1 on a closed loop, 3 MP60s, MP40. Several QTs |
09/03/2014, 04:50 PM | #75 |
Moved On
Join Date: Oct 2004
Location: Bureau County Illinois
Posts: 5,406
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I'll admit it, I ordered from them once back in 1997 or so.
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