broken shaft on the 6105

taekim78 · 04/20/2016, 12:46 PM

Hello,

on my 6105, looks like the metal shaft that is attached to the pump where the impeller slips over broke and it is not coming out of the impeller. Is there anything I can do or do I need to buy the whole pump and impeller?

rvitko · 04/20/2016, 01:48 PM

Worst case you would just need a motor and impeller, but I have a fair amount of success repairing these pumps. I would send it in.

taekim78 · 04/20/2016, 01:58 PM

Thanks or the reply!

what is the process for sending the pump in?

rvitko · 04/20/2016, 02:15 PM

Just include a note with return address and phone number, send the motor and impeller-

Tunze USA
305 Victor St
Austin, TX 78753

taekim78 · 04/20/2016, 02:55 PM

Thank you!

taekim78 · 05/20/2016, 08:13 PM

Thank you Rodger for fixing the pump. Really appreciate it! So sorry to reach out to you now was away on a trip. Super customer service!

rvitko · 05/22/2016, 10:08 AM

No problem, thank you, I am always happy to help, especially when it is a customer we have had for as long as you!

04/20/2016, 12:46 PM	#1
taekim78 Registered Member Join Date: Apr 2001 Location: chandler, AZ Posts: 391	broken shaft on the 6105 Hello, on my 6105, looks like the metal shaft that is attached to the pump where the impeller slips over broke and it is not coming out of the impeller. Is there anything I can do or do I need to buy the whole pump and impeller?

04/20/2016, 01:48 PM	#2
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	Worst case you would just need a motor and impeller, but I have a fair amount of success repairing these pumps. I would send it in. __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

04/20/2016, 02:15 PM	#4
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	Just include a note with return address and phone number, send the motor and impeller- Tunze USA 305 Victor St Austin, TX 78753 __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

05/22/2016, 10:08 AM	#7
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,785	No problem, thank you, I am always happy to help, especially when it is a customer we have had for as long as you! __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

04/20/2016, 01:58 PM	#3
taekim78 Registered Member Join Date: Apr 2001 Location: chandler, AZ Posts: 391	Thanks or the reply! what is the process for sending the pump in?

04/20/2016, 02:55 PM	#5
taekim78 Registered Member Join Date: Apr 2001 Location: chandler, AZ Posts: 391	Thank you!

05/20/2016, 08:13 PM	#6
taekim78 Registered Member Join Date: Apr 2001 Location: chandler, AZ Posts: 391	Thank you Rodger for fixing the pump. Really appreciate it! So sorry to reach out to you now was away on a trip. Super customer service!