Great Customer Service, Great Product!!

rutz81 · 12/27/2010, 03:13 PM

I just wanted to write to Avast(Justin) and thank him for the excellent customer service he gave. My mother wanted to order something for me for my tank and has no idea about anything, so she just asked my wife what I wanted, which was probably like blind leading the blind. Justin was still able to figure out what I wanted and it fits perfectly on my ATB Econo 830 v 1.5. It is so easy to keep skimmer clean now, and I would defintely reccomend to anyone!

As far as the customer service, I personally did not deal with Justin. But, my mom went as far as to mention him on Christmas Day when we were exchanging gifts saying that he was so nice and he helped her out a lot. So, thanks Justin for the superior ordering support and excellent product!

Dave

ctenophore · 12/28/2010, 07:40 PM

Hi Dave, glad I was able to figure it out for you

Thanks again!
Justin

12/27/2010, 03:13 PM	#1
rutz81 Registered Member Join Date: Nov 2004 Location: New Jersey Posts: 1,779	Great Customer Service, Great Product!! I just wanted to write to Avast(Justin) and thank him for the excellent customer service he gave. My mother wanted to order something for me for my tank and has no idea about anything, so she just asked my wife what I wanted, which was probably like blind leading the blind. Justin was still able to figure out what I wanted and it fits perfectly on my ATB Econo 830 v 1.5. It is so easy to keep skimmer clean now, and I would defintely reccomend to anyone! As far as the customer service, I personally did not deal with Justin. But, my mom went as far as to mention him on Christmas Day when we were exchanging gifts saying that he was so nice and he helped her out a lot. So, thanks Justin for the superior ordering support and excellent product! Dave

12/28/2010, 07:40 PM	#2
ctenophore RC Sponsor Join Date: Oct 1999 Location: Rockville MD Posts: 707	Hi Dave, glad I was able to figure it out for you Thanks again! Justin