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Old 02/08/2020, 08:54 PM   #1
nomad4
Registered Member
 
Join Date: Jan 2020
Posts: 2
Neptune DOS Not Rotating

I recently purchased a Neptune DOS for water change and neither of the dosing heads are rotating.

I connected tubing to both sides and then, connected power then aquabus cable. The orange light came on the front. I wanted to make sure it worked, so I pushed the buttons on the front. Neither head will rotate.

Apex fusion recognized that the DOS was plugged in and I went through update/config.

Then I pushed the button again, no luck.

Any suggestions? Thanks for the assistance.


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