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07/27/2016, 06:52 AM | #1 |
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Power supply
I have a deepwater bldc12 and I am looking for the power supply only. Is that something I can order from you guys?
Thanks |
07/28/2016, 05:30 PM | #2 | |
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Deepwater BLDC12
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07/29/2016, 05:45 PM | #3 |
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Great... Thank you
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08/02/2016, 12:16 PM | #4 |
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Power Supply
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08/03/2016, 04:32 PM | #5 |
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Update
Got this response from our purchasing department a moment ago:
"I finally heard back and they don’t have any of the older power supplies left. But, he mentioned they are getting a new shipment of new ones, so I replied asking if they were compatible or not." I will relay any new information I hear back as soon as I hear it! |
08/03/2016, 06:25 PM | #6 |
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Awesome!! Thanks for your help! I'm having a hard time getting them to reply to my emails
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08/04/2016, 09:43 AM | #7 | |
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Deepwater BLDC12
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Got another response from our purchasing department. "The new power supplies will be compatible with the older pumps. I will let you know when they get some in." I will set a reminder to check back in with her next week. |
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08/17/2016, 06:19 AM | #8 |
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Have you heard anything on the power supplies?
Thank you |
08/17/2016, 08:55 AM | #9 |
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Eta
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08/17/2016, 09:13 AM | #10 |
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No problem... I was just checking in. Keep me posted if you hear anything. Thanks again!
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08/17/2016, 09:15 AM | #11 |
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Fo sho!
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08/17/2016, 09:54 AM | #12 |
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That would be great! Thanks again for all your help!!
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08/17/2016, 09:55 AM | #13 |
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Marine Depot
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08/24/2016, 10:36 AM | #14 |
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Power Supply
No news to report. Our buyer presumes it's going to be a while so I've set my next reminder to follow up for 3 weeks. However, you are welcome to follow up with us here or email us at social@marinedepot.com anytime in between.
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08/25/2016, 06:39 AM | #15 |
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Ok... Thanks again!!!
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08/25/2016, 09:25 AM | #16 |
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Power Supply
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08/25/2016, 03:05 PM | #17 |
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Haha... Put the hammer down on them. It's pretty crazy they don't have or can't get a power supply!
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09/14/2016, 12:29 PM | #18 | |
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Power Supply
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I set a new reminder 10 days from now to ask for another update from our buyer. Any communication on this subject that occurs, I will immediately let you know. Jeff @ Marine Depot |
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10/05/2016, 03:56 PM | #19 | |
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It's Here!
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10/07/2016, 04:59 PM | #20 |
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Address sent. Thank you for all your work!
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10/07/2016, 05:06 PM | #21 |
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Happy Friday!
You are very welcome!
I forwarded your shipping address to our buyer to pass along to the manufacturer for you. I suspect they will not receive the message until Monday. I'll likely reply back again early next week once I can confirm they received your address. Thank you for your patience, Jeff @ Marine Depot |
10/09/2016, 05:58 AM | #22 |
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Thank you for all your help Jeff!!!
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10/10/2016, 10:02 AM | #23 |
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Power Supply
Happy Monday!
OK, heard back from our buyer. She spoke with our vendor once more. This is what they told us: “We looked and we already accepted a return on DC12 for this customer from {company name] in [state] and drop shipped him a Vectra L1 from MD wholesale to replace it.” It sounds like the matter is now solved. However, if that is not the case, by all means let me know so we can continue working together to resolve the matter. Thanks, Jeff @ Marine Depot |
10/16/2016, 07:04 AM | #24 |
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I did get a new pump but I was looking for a power supply for this 1 just in case I need a back up for any reason... I want to buy the power supply.
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10/17/2016, 10:57 AM | #25 | |
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