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08/20/2016, 06:07 PM
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#1 |
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Registered Member
Join Date: May 2014
Posts: 32
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6040 deflector issue
Hello Roger, my flow deflector on my 6040 snapped at the thin point opposite the deflector scoop, when I tried to turn it. I bought the pump about 3 months ago.
Would this part be warranteed? I tried to order one via Tunze's website but my fraud protection on my debit wouldn't allow me to complete the transaction. The pump has been great otherwise! Thanks for your time. |
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08/22/2016, 09:54 AM
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#2 |
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RC Sponsor
 
Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,785
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Dustin,
It wouldn't generally be a warranty issue unless it arrived broken in this case. My experience is it doesn't turn easy and is best to remove and reposition. I am happy to send one though, just PM me your address.
__________________
Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish |
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08/26/2016, 05:14 AM
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#3 |
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Registered Member
Join Date: May 2014
Posts: 32
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Thank you Roger! The deflector arrived Wednesday.
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08/26/2016, 08:00 AM
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#4 |
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RC Sponsor
Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,785
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Thank you!
__________________
Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish |
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