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Old 11/07/2017, 06:18 PM   #76
Zoahoarder
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Dang that sucks. Hopefully it'll get resolved quickly.


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Old 11/07/2017, 07:15 PM   #77
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Originally Posted by Zoahoarder View Post
Dang that sucks. Hopefully it'll get resolved quickly.
Thanks, I hope so too. It really stinks to have an equipment failure this early on.


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Old 11/08/2017, 09:17 AM   #78
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Man RMA is the last thing that i'd want to hear. I guess looking on the bright side... it's better to have equipment failure now rather than when the tank is full. I have no doubt that Neptune will take care of you, it'll probably just take a little time.


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Old 11/08/2017, 11:51 AM   #79
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Originally Posted by MMOORE0324 View Post
Man RMA is the last thing that i'd want to hear. I guess looking on the bright side... it's better to have equipment failure now rather than when the tank is full. I have no doubt that Neptune will take care of you, it'll probably just take a little time.
Yep it sucks but at least they have a cross ship service. I put down a $300 deposit, they will be overnighting me a new base unit. When they receive my unit back, they will refund the deposit. Should be back up and running tomorrow!


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Old 11/15/2017, 09:30 PM   #80
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Yep it sucks but at least they have a cross ship service. I put down a $300 deposit, they will be overnighting me a new base unit. When they receive my unit back, they will refund the deposit. Should be back up and running tomorrow!


Did you get the new unit? Any shots of the tank?


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Old 11/15/2017, 09:57 PM   #81
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James404's 80g Rimless SPS Build

Quote:
Originally Posted by MMOORE0324 View Post
Did you get the new unit? Any shots of the tank?


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Yes, Neptune was great to deal with. I paid the $300 deposit and they overnighted a new base unit which is working great.

Will post some updated tank shots tomorrow when I finally have some time to get the dslr out.

Added an Emperor Aquatics 40w UV, still working on cleaning up some of the wires and stuff.








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Last edited by James404; 11/15/2017 at 10:09 PM.
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Old 11/16/2017, 09:26 AM   #82
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Nice! I've never ran a UV. Have you run them on previous tanks? Do you see a lot of benefit?


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Old 11/16/2017, 09:42 AM   #83
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Nice! I've never ran a UV. Have you run them on previous tanks? Do you see a lot of benefit?
Yes I have always run UV on my tanks.I use it primarily for water clarification ever since I had a huge phyto outbreak on my very first 75g tank. See below! I remember I had tried everything from lots of carbon, to huge water changes. The UV cleared it in less than a day. It's amazing how crystal clear the water becomes, even if you think your water is clear to begin with



I know it may not always be effective for disease control, so I do not count on it for that aspect, but it may help in certain situations.


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Old 11/16/2017, 10:17 AM   #84
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Quote:
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Back and forth with Neptune Support all day. They want to RMA the base unit.

Of course that requires many things like Pictures of the unit, serial numbers, original invoices, the blood of a virgin etc..

Hope I can find my invoice...
If you cannot find your invoice, reach out to the vendor.
A while back I had a pump go out that was in warranty. I never keep invoices (bad I know).
I emailed the vendor, and they emailed me another invoice. Some vendors even keep your purchase history online, and you can access in your account.


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Old 11/16/2017, 11:55 AM   #85
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If you cannot find your invoice, reach out to the vendor.

A while back I had a pump go out that was in warranty. I never keep invoices (bad I know).

I emailed the vendor, and they emailed me another invoice. Some vendors even keep your purchase history online, and you can access in your account.


Thank you, actually I was lucky that I stuck it in the original box that I still had


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Old 11/16/2017, 06:46 PM   #86
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Last week it got pretty cold up here in NY. I was only running a 300w Eheim Jaeger, with the sump in the basement the tank ended up getting down to 72 deg. I added another 300w heater and now the temp is staying rock solid. As a result though I had a little STN on my Tricolor Valida, which has since stopped.

Got a chance to snap a few pics.



First, a side by side of the Bird of Paradise I got, already some growth on this piece, it has lightened up quite a bit though.



Tricolor with one tip that STN'd as a result of temp drop. Some coloring has come through though.



My newest fish. This guy almost didn't make it through QT. On the 2nd day I had him, I checked on him right before work and he was stuck to the filter.

My heart sank when I thought he was dead. I killed the filter and to my surprise he was still alive.

I did a full TTM as well as 2 doses of PraziPro. He is eating like a pig now.




I had a bad hair algae outbreak for about a week, all of which has died. Here's current FTS




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Old 11/17/2017, 11:21 AM   #87
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Looking good! I'm glad the purple tang made it! What kind of filter do you have on the QT? The growth on the BOP looks good, really nice PE.


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Old 11/17/2017, 12:30 PM   #88
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Looking good! I'm glad the purple tang made it! What kind of filter do you have on the QT? The growth on the BOP looks good, really nice PE.
Thanks! I was using AquaClear 20's with no filter media, I have since stopped using them and now use just airstones in the qt's. Much easier to dry and no stuck fish when they are weakened


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Old 11/19/2017, 09:59 AM   #89
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James, is it necessary to run carbon if running a UV?


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Old 11/21/2017, 06:45 PM   #90
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James, is it necessary to run carbon if running a UV?
Definitely not necessary. I don't normally run carbon unless I suspect some sort of issue with water quality. From my experiences, carbon can often remove too many DOC's and effect coral health.


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Old 11/21/2017, 06:46 PM   #91
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Update

Pretty excited about this update. My Artfully Acrylic top finally came in! I love the build quality and it was definitely worth the wait.






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Old 11/21/2017, 06:47 PM   #92
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Coral Additions

Added ORA Laura's Purple Polyp




ORA Red Planet




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Old 11/22/2017, 12:34 PM   #93
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Things are looking good!


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