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10/01/2016, 10:58 AM
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#1 |
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Registered Member
Join Date: Nov 2003
Location: IL
Posts: 1,405
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Vectra l1 not pumping
Went to feed the reefa before heading to my son's soccer match and seen that my Vectra has quit pumping sometime in the last 12 hours. Only light that is on the controller is a green steady light period And The W is flashing from white to Orange. But it has done that since I've got it because I have never synced it to my reeflink.
When touching the body of the pump you cannot feel anything mechanically inside moving. When I get back I plan to take it off the system and get a good peek inside of it. Removing the front cowling will not do anything to void the warranty or anything? Want to make sure of that before I cracking open. Unplugging it and letting it sit for a few minutes does nothing. Anyone have any more ideas to try? Sent from my SM-G928V using Tapatalk
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Can't we just exist without conflict...HUMAN LIVES MATTER Current Tank Info: 150g |
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10/01/2016, 07:38 PM
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#2 |
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Registered Member
 
Join Date: Apr 2002
Location: Olympia. WA.
Posts: 8,648
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Go ahead and pull the pump apart and make sure nothing is stuck inside.
It won't void the warranty.
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240 gallon soft coral tank 50 gallon lps tank |
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10/01/2016, 07:44 PM
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#3 |
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Registered Member
Join Date: Nov 2003
Location: IL
Posts: 1,405
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Pulled it apart. Appears magnet swelled as the impeller isn't turning. There is what appears to be friction scuff marks on the plastic where the magnet swelled and rubbed it.
Sent from my SM-G928V using Tapatalk
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Can't we just exist without conflict...HUMAN LIVES MATTER Current Tank Info: 150g |
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10/01/2016, 08:13 PM
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#4 | |
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Registered Member
Join Date: Apr 2002
Location: Olympia. WA.
Posts: 8,648
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Quote:
I would be on the phone with Ecotech first thing Monday morning. I would not wait for a response here or even a email. Phone support works best.
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240 gallon soft coral tank 50 gallon lps tank |
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10/04/2016, 12:34 PM
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#5 | |
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Registered Member
 
Join Date: Mar 2013
Location: Allentown, PA
Posts: 1,956
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Quote:
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Alex Y. Customer Service Representative at EcoTech Marine Call: 1-800-785-0338 Ext. 2 or E-mail: Service@EcoTechMarine.com |
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10/04/2016, 01:14 PM
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#6 |
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Registered Member
Join Date: Nov 2003
Location: IL
Posts: 1,405
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They responded back to me first thing Monday am. Replacement already on the way. Kudos to their CS dept.
Sent from my SM-G928V using Tapatalk
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Can't we just exist without conflict...HUMAN LIVES MATTER Current Tank Info: 150g |
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