Reef Central Online Community
Live Aquaria

Home Forum Here you can view your subscribed threads, work with private messages and edit your profile and preferences View New Posts View Today's Posts

Find other members Frequently Asked Questions Search Reefkeeping online magazine for marine aquarists Support our sponsors and mention Reef Central

Go Back   Reef Central Online Community > Sponsor Forums > Aqua Cave
Register Blogs FAQ Calendar Mark Forums Read


User Tag List

Thread Tools
Old 12/03/2017, 09:27 AM   #1
Registered Member
Join Date: Oct 2016
Location: Deep in the Heart of Texas
Posts: 5
No acknowledgment on my Cyber Monday order JBJ Chiller

Hey Guys, I called you twice. Once I was told I would have an order acknowledgment in my email at the end of the day (wednesday of last week). I call again on Thursday of that week (cyber monday week) and you guys said you were behind. I have a pretty hefty charge on my CC from you guys, yet I don't have anything from you saying you have the order, order number, shipping, nothing. Either give me an order number, expected ship date, etc. or un-charge my card until it happens. I don't want to cancel the order but It's not right you have my money and I have nothing from you guys. I got boned once before on an order from you. I took a chance and ordered again from you guys since I know things just happen, but C'mon.

Deepsixx is offline   Reply With Quote
Old 12/04/2017, 10:59 AM   #2
RC Sponsor
AquaCave's Avatar
Join Date: Sep 2003
Location: Gurnee, Illinois
Posts: 917
I apologize about the delay in getting your account updated with tracking number. All chiller shipments from last week are on the way and tracking numbers are posted in each account. If you are still missing your tracking information, please email me your name or order number and I will get back to you right away.

Albert Andrasz

Call us: 847-775-0640
AquaCave is offline   Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

All times are GMT -6. The time now is 08:16 AM.

TapaTalk Enabled

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2019 Axivo Inc.
Use of this web site is subject to the terms and conditions described in the user agreement.
Reef CentralTM Reef Central, LLC. Copyright 1999-2014
User Alert System provided by Advanced User Tagging v3.3.0 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.