EcoSmart Live now up - Page 15

brinx boy · 11/20/2012, 01:35 AM

Quote:

Originally Posted by Fishie80

You still need a computer which is USB connected to one of your radions then use safari from ur ipad to control the set

It's not a real wireless solution yet...

I hope the new update includes controlling vortech remotely and addition of a modular wireless device....

Ok thanks

brinx boy · 11/20/2012, 04:37 AM

If you get the ipad usb connecter. will it work that way to controller a radion?

Fishie80 · 11/20/2012, 03:26 PM

Quote:

Originally Posted by brinx boy

If you get the ipad usb connecter. will it work that way to controller a radion?

No, because it will still need connection manager to installed which is only available on windows and Mac ..although I have reported a bug for 10.8.2 where connection manager for me doesn't open at all...so ATM I am only using a windows os for controlling it

brinx boy · 11/20/2012, 05:38 PM

Quote:

Originally Posted by Fishie80

No, because it will still need connection manager to installed which is only available on windows and Mac ..although I have reported a bug for 10.8.2 where connection manager for me doesn't open at all...so ATM I am only using a windows os for controlling it

ok thanks

Eastamherstbias · 11/20/2012, 07:09 PM

Quote:

Originally Posted by Fishie80

You still need a computer which is USB connected to one of your radions then use safari from ur ipad to control the set

It's not a real wireless solution yet...

I hope the new update includes controlling vortech remotely and addition of a modular wireless device....

Ecotech has said that they have a plan and a product roadmap to link their products to the internet in the future. They would not spend all their resources on a product unless they had a vision and a plan. Give it time.....

goldenfamaliy · 11/21/2012, 01:45 PM

this is something for them to think about. I am playing with one now and it should be able to do the wireless part very easily

www.electricimp.com

Krazy_Karl · 12/04/2012, 08:58 PM

Quote:

Originally Posted by EcoTech Service

If you have legitimate issues, I would encourage you to express them by e-mailing beta@ecotechmarine.com. The EcoSmart Live software is (very clearly) labeled BETA because we are continuously updating and improving it. Additionally, our customer service and R&D departments are open Monday-Friday from 9-5 and would be happy to assist you over the phone in the event that you have questions or need support.

A major update is coming in the next few weeks that will eliminate the existing bugs as well as the addition of some exciting new features.

Stay tuned, we promise not to let you (or anyone) down!

Any more info on this? I would like to eventually be able to control the $1500+ I have over my tank without constant software issues.

Krazy_Karl · 12/08/2012, 05:56 PM

Nothing?

david00061 · 12/08/2012, 06:30 PM

I run 12 lights I was having trouble, I saw that they said call. I called. Lights work like a charm.

pecan2phat · 12/09/2012, 09:33 AM

Anyone have problems with the software update that they put out last night?

BCT182 · 12/09/2012, 04:10 PM

Quote:

Originally Posted by pecan2phat

Anyone have problems with the software update that they put out last night?

I don't see an update? I haven't connected my lamp in over a month, I just connected mine based on your comment. According to ESL my device does not require an update. The web based software appears the same as well.

pecan2phat · 12/09/2012, 07:13 PM

I connected yesterday morning to change something and it was as usual but then when I connected again later that night, it did the whole update thing and of course left my 2 lamps like crap.
One was on at 100% and the LED indicator was orange, the other was the normal blue for artificial mode but the lamp would not light up or respond to any programming changes. I eventually had to unplug them and reset to factory settings after I powered them back up and renamed the group.
This is almost too sad to laugh about........

chercm · 12/09/2012, 07:32 PM

i have on the verge on giving up on Radions. hate it . should have used T5s

srf11 · 12/09/2012, 11:58 PM

Had to reset my radions as well - wouldnt program them using my saved etp files. Annoying

borap · 12/13/2012, 06:33 PM

I'm having trouble with ESL recognizing any of my 4 Radion lights. Did the factory reset, did the firmware update using the desktop version but connection manager can't find any devices It says connected but doesn't show any devices on the list. A usb or wireless search for devices doesn't find anything. If you unplug the usb and plug it back it does find a device but throws an error message when retrieving device details. Any suggestions.

Addicted2coral1 · 12/13/2012, 08:03 PM

so i had an ecosmart that i am using warrantied... now i get home to program it all of em go out.. the old software wouldnt do crap.. now i get the connection manager on my computer, i set up the ecosmart registration and all.. i says searching for devices... has been setting here for 30 minutes and hasnt found anything..

why do they have to change the programming... is it really better than the old... the old software worked.. this **** dont.. i work all day so i cant call tech support.. so i geuss i just wait till my day off.. next thursday.. will no light on corals for a week be ok??

not trying to be a dic but man i am aggravated..

Millticket · 12/13/2012, 08:18 PM

Couldnt get esl to recognize my radion either. I think i'll just stick with the software instead.

SteviesReef · 12/14/2012, 08:55 AM

Quote:

Originally Posted by Addicted2coral1

so i had an ecosmart that i am using warrantied... now i get home to program it all of em go out.. the old software wouldnt do crap.. now i get the connection manager on my computer, i set up the ecosmart registration and all.. i says searching for devices... has been setting here for 30 minutes and hasnt found anything..

why do they have to change the programming... is it really better than the old... the old software worked.. this **** dont.. i work all day so i cant call tech support.. so i geuss i just wait till my day off.. next thursday.. will no light on corals for a week be ok??

not trying to be a dic but man i am aggravated..

They keep saying that this software is still in beta so that the user should know that. Don't they realize that people don't want to be experimenting with this stuff when they have hundreds and sometimes thousands of dollars worth or coral depending upon it? Lighting is mission critical when it comes to corals. A light costing this much money should be DEPENDABLE.

EcoTech Support · 12/14/2012, 09:01 AM

Quote:

Originally Posted by Addicted2coral1

so i had an ecosmart that i am using warrantied... now i get home to program it all of em go out.. the old software wouldnt do crap.. now i get the connection manager on my computer, i set up the ecosmart registration and all.. i says searching for devices... has been setting here for 30 minutes and hasnt found anything..

why do they have to change the programming... is it really better than the old... the old software worked.. this **** dont.. i work all day so i cant call tech support.. so i geuss i just wait till my day off.. next thursday.. will no light on corals for a week be ok??

not trying to be a dic but man i am aggravated..

What version of the Connection Manager do you have installed? It should be 1.6.011. What browser and operating system are you using?

EcoTech Support · 12/14/2012, 09:02 AM

Quote:

Originally Posted by Millticket

Couldnt get esl to recognize my radion either. I think i'll just stick with the software instead.

Did you get prompted to install the latest version of the Connection Manager? What browser and operating system are you running?

EcoTech Support · 12/14/2012, 09:04 AM

Quote:

Originally Posted by SteviesReef

They keep saying that this software is still in beta so that the user should know that. Don't they realize that people don't want to be experimenting with this stuff when they have hundreds and sometimes thousands of dollars worth or coral depending upon it? Lighting is mission critical when it comes to corals. A light costing this much money should be DEPENDABLE.

We appreciate your patience with EcoSmart Live and are working diligently to resolve all issues our customers are discovering. EcoSmart Live is working well for the majority of our users, so it might be best for you to contact our Customer Service department to assist you.

What browser and operating system are you running?

SteviesReef · 12/14/2012, 09:34 AM

Quote:

Originally Posted by EcoTech Support

We appreciate your patience with EcoSmart Live and are working diligently to resolve all issues our customers are discovering. EcoSmart Live is working well for the majority of our users, so it might be best for you to contact our Customer Service department to assist you.

What browser and operating system are you running?

Thanks for the response, Shaun. You guys do have GREAT customer service; no question at all about that. I am not running ESL because of all of the issues that I see in the forum. I am just not willing to take that chance with my corals. I am still running the desktop version of the software and my corals have responded to the Radion magnificiently! The light itself is great, but I am waiting to hear that ESL is super stable before I switch to it.

I have a Windows machine, and run IE 9. I'm pretty sure that ESL doesn't support IE 9. Two things that I can't figure out for the life of me are: why one of the most popular browsers is not supported, and why you didn't wait for a more stable and completely wireless solution before releasing it.

My previous post sounded more negative than I intended. I want to emphasize that I have a Radion and I don't think I will ever buy another brand of light. I also have a Vortech MP10eW; also a phenomenal piece of hardware. My experience with your customer service has been top-notch, too. Again, my only issue is that as a person with 20 years of software development experience, I really don't think ESL is ready for prime time.

Millticket · 12/14/2012, 10:24 AM

Quote:

Originally Posted by EcoTech Support

Did you get prompted to install the latest version of the Connection Manager? What browser and operating system are you running?

I installed the newest version last night as it was the first time I was trying to use esl. I was also using the newest version of Firefox. I kept trying refresh, restart, unplug/plug in radion via USB detection, all with no luck.

I still like the configuration software so its not imperative to have esl. I was just hoping to hop on real quick and check it out.

To echo another post, I absolutely love my radion and its the best lighting purchase I've ever made. Ive had great growth in my reef over the last year just using the natural mode alone.

BigKahuna · 12/14/2012, 01:04 PM

Any update on the 32-bit Java issue?

pecan2phat · 12/14/2012, 09:16 PM

ESL is working in a 32-bit is environment for me, so that might not be a big issue as previously thought.

11/21/2012, 01:45 PM	#356
goldenfamaliy Registered Member Join Date: Feb 2008 Location: springfield, missouri Posts: 374	this is something for them to think about. I am playing with one now and it should be able to do the wireless part very easily www.electricimp.com __________________ Saving the world one paper plate at a time!!! There is no I in team, but there is a me! Dagget from the Angry beavers Current Tank Info: Solana, MP10es w, Ecotech radion, water, salt, pretty colored thingys

12/08/2012, 05:56 PM	#358
Krazy_Karl Registered Member Join Date: Feb 2011 Location: Newington, CT Posts: 1,076	Nothing? __________________ You get what you pay for.

12/08/2012, 06:30 PM	#359
david00061 Registered Member Join Date: Jan 2011 Location: st joseph Missouri Posts: 2,341	I run 12 lights I was having trouble, I saw that they said call. I called. Lights work like a charm. __________________ Current tank A.G.E. 500 gallon Two frag tanks 48"x20"x12" 12 EcoTech Radion XR30w LED Lights 2 mp60's 4 mp40's, GEO 818 calcium reactor SRO XP 8000 external skimmer Last edited by david00061; 12/08/2012 at 06:38 PM.

12/13/2012, 08:18 PM	#367
Millticket Registered Member Join Date: Apr 2011 Location: Lexington, KY Posts: 164	Couldnt get esl to recognize my radion either. I think i'll just stick with the software instead. __________________ 40B mixed reef w/ 20g sump; DIY stand canopy 2 Radions(Gen 1 & Gen 2), apex lite, 2xmp10w, octopus 4, tunze ato, Waterfall ATS (Special Thanks to Floyd R Turbo!)

12/14/2012, 01:04 PM	#374
BigKahuna Registered Member Join Date: Nov 2002 Location: NY Posts: 977	Any update on the 32-bit Java issue? __________________ 150DD Starphire w/Herbie \| 2xEcotech Radion Pro - articulated mount \| MP40wES w/ Batt BB \| Apex Neptune \| SeaSwirl \| Laguna MaxFlo 1500 w/manifold \| Proflex Mod2 sump \| modded SWC 160 cone \| Avast ATO Current Tank Info: Sheet PVC build http://www.reefcentral.com/forums/showthread.php?t=2168214

11/20/2012, 04:37 AM	#352
brinx boy Registered Member Join Date: Aug 2010 Location: london Posts: 95	If you get the ipad usb connecter. will it work that way to controller a radion?

12/09/2012, 09:33 AM	#360
pecan2phat Registered Member Join Date: Feb 2004 Location: Wallingford, CT Posts: 4,990	Anyone have problems with the software update that they put out last night?

12/09/2012, 07:13 PM	#362
pecan2phat Registered Member Join Date: Feb 2004 Location: Wallingford, CT Posts: 4,990	I connected yesterday morning to change something and it was as usual but then when I connected again later that night, it did the whole update thing and of course left my 2 lamps like crap. One was on at 100% and the LED indicator was orange, the other was the normal blue for artificial mode but the lamp would not light up or respond to any programming changes. I eventually had to unplug them and reset to factory settings after I powered them back up and renamed the group. This is almost too sad to laugh about........

12/09/2012, 07:32 PM	#363
chercm Registered Member Join Date: Apr 2006 Location: Singapore Posts: 2,971	i have on the verge on giving up on Radions. hate it . should have used T5s

12/09/2012, 11:58 PM	#364
srf11 Registered Member Join Date: Feb 2012 Location: Scottsdale, AZ Posts: 81	Had to reset my radions as well - wouldnt program them using my saved etp files. Annoying

12/13/2012, 06:33 PM	#365
borap Registered Member Join Date: May 2007 Location: Mississauga, ON Posts: 51	I'm having trouble with ESL recognizing any of my 4 Radion lights. Did the factory reset, did the firmware update using the desktop version but connection manager can't find any devices It says connected but doesn't show any devices on the list. A usb or wireless search for devices doesn't find anything. If you unplug the usb and plug it back it does find a device but throws an error message when retrieving device details. Any suggestions.

12/13/2012, 08:03 PM	#366
Addicted2coral1 Registered Member Join Date: Oct 2011 Posts: 59	so i had an ecosmart that i am using warrantied... now i get home to program it all of em go out.. the old software wouldnt do crap.. now i get the connection manager on my computer, i set up the ecosmart registration and all.. i says searching for devices... has been setting here for 30 minutes and hasnt found anything.. why do they have to change the programming... is it really better than the old... the old software worked.. this **** dont.. i work all day so i cant call tech support.. so i geuss i just wait till my day off.. next thursday.. will no light on corals for a week be ok?? not trying to be a dic but man i am aggravated..

12/14/2012, 09:16 PM	#375
pecan2phat Registered Member Join Date: Feb 2004 Location: Wallingford, CT Posts: 4,990	ESL is working in a 32-bit is environment for me, so that might not be a big issue as previously thought.