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Unread 02/22/2018, 10:09 AM   #1
MarineDepot
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Join Date: Oct 2001
Posts: 5,129
Talking The IceCap 1K Gyre Pump Is Here!

The IceCap 1K Gyre Pump Is Here!

Fully controllable linear flow for 20-50+ gallon aquariums




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Unread 03/10/2018, 02:52 AM   #2
FaithKlim
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Join Date: Feb 2018
Posts: 48
Can someone please help me with programming my new IceCap 1k? Other than manual mode, Im lost...


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Unread 03/12/2018, 01:22 PM   #3
MarineDepot
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Join Date: Oct 2001
Posts: 5,129
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Quote:
Originally Posted by FaithKlim View Post
Can someone please help me with programming my new IceCap 1k? Other than manual mode, Im lost...
Hi FaithKlim. Thank you for your post. I am sorry for your trouble. I noticed the product page on our website does not have PDF downloadable instructions like I'd usually expect. Our buyer has requested a manual from CoralVue and we've also requested a pump so our support staff can learn how to use it.

In the meantime, I think your best would be to ask other people using the pump on forums like RC. You can also submit a ticket on the distributor's website to ask for help: https://coralvue.com/support/submit_ticket

Although the controllers look completely different, you might also try checking out how to use the other model Gyre pumps (Maxspect, IceCap 3K) ... that might give you some idea of how to get going.

I will follow up to let you know when we'll have the manual or video available!


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Unread 03/12/2018, 01:27 PM   #4
FaithKlim
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Join Date: Feb 2018
Posts: 48
Quote:
Originally Posted by MarineDepot View Post
Hi FaithKlim. Thank you for your post. I am sorry for your trouble. I noticed the product page on our website does not have PDF downloadable instructions like I'd usually expect. Our buyer has requested a manual from CoralVue and we've also requested a pump so our support staff can learn how to use it.

In the meantime, I think your best would be to ask other people using the pump on forums like RC. You can also submit a ticket on the distributor's website to ask for help: https://coralvue.com/support/submit_ticket

Although the controllers look completely different, you might also try checking out how to use the other model Gyre pumps (Maxspect, IceCap 3K) ... that might give you some idea of how to get going.

I will follow up to let you know when we'll have the manual or video available!
Thank you. I submitted a ticket on that site a few days ago, no reply yet. I did watch the video for the prior model, it helped..

Sent from my SM-N950U using Tapatalk


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Unread 03/14/2018, 02:34 PM   #5
MarineDepot
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Join Date: Oct 2001
Posts: 5,129
Thumbs up

Quote:
Originally Posted by FaithKlim View Post
Thank you. I submitted a ticket on that site a few days ago, no reply yet. I did watch the video for the prior model, it helped..

Sent from my SM-N950U using Tapatalk
OK, cool. We did hear back and were told instructions will be provided to us. We followed up again earlier today (just so you know we didn't forget about ya!).


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