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09/17/2014, 09:15 PM
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#1 |
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Registered Member
Join Date: May 2014
Posts: 108
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Problem with the ecosmart 9/17 update
I'm having a problem with the update which was released today. The program aquarium button is missing. If I make changes I do see a notice to program aquarium but I don't see a button to do so.
Steps to repro 1. Change Vortech settings and click save. 2. Look at the black bar and notice the following text "program Aquarium to save changes to your device". The message has an arrow pointing to the name of my tank but there is no option to program the aquarium. I also noticed that I am unable to go to the live demo mode. The live demo option are all greyed out under Radion and under Vortech. Please let me know if you need any additional info. |
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09/18/2014, 06:56 AM
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#2 |
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Registered Member
 
Join Date: Mar 2013
Location: Allentown, PA
Posts: 1,956
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Aqua,
What browser are you using when accessing ESL? Also, the "Program Aquarium" button will disappear if you are in offline mode or disconnected from your devices.
__________________
Alex Y. Customer Service Representative at EcoTech Marine Call: 1-800-785-0338 Ext. 2 or E-mail: Service@EcoTechMarine.com |
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09/18/2014, 08:47 PM
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#3 |
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Registered Member
Join Date: May 2014
Posts: 108
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Thanks for your response. I'm using Safari and was online at the time. The arrow and wording which points to a button was there but the button was not. I tested today and the button came back.
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