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Unread 08/16/2017, 04:34 AM   #1
bobt2
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Join Date: Jan 2005
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can't seam to get fusion

I,m not real computer savy, but I keep getting invitation is expired errors, or when I try to reset the password it blocks me or says timeout errors. how do I get this to work?


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Unread 08/16/2017, 07:26 AM   #2
vhuang168
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Location: San Jose, CA
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Have you created an account in Fusion? Have you linked your Apex to your Fusion account?

Apex classic or 2016?


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40g custom AIO --> DSA190Pro
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Unread 08/16/2017, 07:10 PM   #3
bobt2
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apex2016.still having issues. tried a new account using a different e mail. started following the instructions. thought it connected, apex was orange at that point. put in the user name and password. rejected again, than a timeout error again when I re entered using I ,m using an ipad 4


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Unread 08/16/2017, 07:27 PM   #4
vhuang168
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Create a support ticket.


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Unread 08/17/2017, 04:47 PM   #5
bobt2
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ok, last question.i must disconnect the eathernet cable to link wifi? yes, and it must go blue?


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Unread 08/17/2017, 06:34 PM   #6
bobt2
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well as I said, I,m not computer savy[pushing 70], but I must have finally hit the right combo of [pulling,pushing or hitting]cause it's finally all working as it should.


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Unread 08/18/2017, 10:55 PM   #7
keepLearning
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bobt2, contact tech support over email and they will help you out....They are very good with novice users...


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