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04/14/2012, 12:54 PM | #1 |
Registered Member
Join Date: Dec 2010
Location: Twinsburg
Posts: 934
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Are you still in business??
I have been trying to contact you but your online chat is offline for days now and no body answers the phone.
heloooo????????????? |
04/14/2012, 02:33 PM | #2 | |
Registered Member
Join Date: Sep 2011
Location: Pittsburgh, PA, USA
Posts: 161
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Quote:
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04/17/2012, 10:01 AM | #3 |
Registered Member
Join Date: Aug 2011
Location: Chicago - East Pilsen/UIC Area
Posts: 642
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Any word?
__________________
...................................................... 45g Custom w/Starfire front & sides, Ecotech Radion Pro G3, MP40QD, Tunze ATO, Nyos Quantum 120 Skimmer, Ecotech Vectra M1 Return Pump |
04/17/2012, 10:08 AM | #4 |
Registered Member
Join Date: Dec 2010
Location: Twinsburg
Posts: 934
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I gave up! gave my business to premium aquatics. I had $1100 worth of stuff and one question that i needed answer asap. their chat has been ofline for days maybe even weeks. and got a voicemail everytime i called.
They dont even bother to check the forum. My order is already shipped and PA gave me a little discount. Thats what i call customer service |
04/17/2012, 11:13 AM | #5 |
Registered Member
Join Date: Oct 2011
Location: Plainfield, Illinois
Posts: 692
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i bought stuff from them 2 weeks ago with no issue
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04/23/2012, 11:49 AM | #6 |
Registered Member
Join Date: Feb 2011
Location: Minneapolis
Posts: 68
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I wonder if they've seen a dropoff in business since they discontinued their everyday RC discount code (5% off) and couple times a year 10% off code.
I know that I haven't placed an order with them since they discontinued the discount codes. Simply better deals to be had elsewhere. |
04/23/2012, 05:49 PM | #7 |
Registered Member
Join Date: Aug 2011
Location: Suffolk, Long Island
Posts: 652
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I stopped purchasing from them as well.
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65g sps tank, 20L sump, Apex, ATI Sunpower 6x39/Reef brite, SSA CS1, 2xMP10wes & 1 MP40wes, Eheim 1260, Tunze Osmolator, Two-part, GFO/Gac |
05/03/2012, 09:38 PM | #8 |
Registered Member
Join Date: Apr 2006
Location: Jacksonville Florida
Posts: 202
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lol... i've been having issues with another company as well. What the heck is going on
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Keith in Jacksonville Florida (Realtor to the Hillbillies!) Current Tank Info: Elos 160 Aquarium - ATI Powermodule 60" 10 bulb - GHL Profilux Controller -Elos NS2000 Skimmer - Vortech MP40's - Avast Media Reactor |
05/08/2012, 03:18 PM | #9 |
Registered Member
Join Date: Oct 2010
Location: East Coast
Posts: 82
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I ordered from them recently with no issues -
first world problems.. |
05/09/2012, 03:34 PM | #10 |
RC Sponsor
Join Date: Sep 2003
Location: Gurnee, Illinois
Posts: 943
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Please contact us via phone at 847-775-0640, 9-6 M-F, or email us, info@aquacave.com
We do not monitor forums on a daily basis. Albert www.aquacave.com
__________________
Call us: 847-775-0640 |
05/14/2012, 04:17 PM | #11 |
Registered Member
Join Date: Oct 2011
Location: Jacksonville, FL
Posts: 1,160
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Just called them and first time I got voice mail. Called back in 10 minutes and got to a person. Very friendly and answered my questions.
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