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03/27/2015, 01:17 PM | #1 |
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Join Date: Nov 2012
Location: Phoenix, AZ
Posts: 1,712
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Apex EmailAlm_I5 not sending multiple alerts
Maybe someone here would know always getting impatient with company forums I suppose. Got one email for KALK_Bucket empty which was at 10:40 AM this morning. While that alarm was going off 15 minutes later my ATO reservoir T-OFF-E = ON alarm went off but no email why??? Does Apex only send one Email incident at a time how lame!
EmailAlm_I5 Set OFF If Scrub OPEN Then ON If ATO-LO CLOSED Then ON If ATO-HI OPEN Then ON If KALK-E CLOSED Then ON If Outlet T-OFF-E = ON Then ON If Outlet KALK_Bucket = ON Then ON If Outlet MST_ALM_DIS = ON Then OFF If Temp > 82.0 Then ON If Temp < 76.0 Then ON If pH > 8.50 Then ON If pH < 7.50 Then ON If Power EB8_3 Off 000 Then ON If Power EB8_4 Off 000 Then ON If Power Apex Off 000 Then ON Defer 000:10 Then ON |
03/27/2015, 01:34 PM | #2 |
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Join Date: Nov 2012
Location: Phoenix, AZ
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Just verified in fact that is exactly what is happening. When one alarm incident is in progress unless its cleared apex is not sending out multiple alerts by email!!!!
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03/27/2015, 10:28 PM | #3 |
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Join Date: Nov 2012
Location: Phoenix, AZ
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No one knows? Is this not setup right?
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03/27/2015, 10:37 PM | #4 |
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Location: VA/DC/MD
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Try in the Neptune section of this site, where this should have been posted originally.
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03/27/2015, 10:51 PM | #5 |
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Tags |
apex alerts, apex email, multiple emails |
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