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07/08/2018, 02:43 PM | #1 |
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Join Date: Aug 2005
Posts: 89
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Tunze Full Spectrum restore default?
Is there any way to restore the unit to the default full intensity setting? I manually adjust to full brightness every day, but when it comes back in the next day (apex controlled) it’s back to dim. How can I get a new manual setting to stick?
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07/09/2018, 08:19 AM | #2 |
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Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,785
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Something has to be wrong with it unless it is possibly connected to a controller that is causing an issue or it is near a magnet. If you can rule those 2 out, let me know the age of it, it likely has a short causing this and we should replace it.
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Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish |
07/09/2018, 03:22 PM | #3 |
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Join Date: Aug 2005
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Just got it a few weeks ago. It’s controlled by an APEX as is my other unit which maintains its settings. I have a third which I immediately dropped in the tank while installing which is cooked . Maybe I’ll send it back as well and there scan be one working Frankenlight out of the two.
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07/09/2018, 03:28 PM | #4 |
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Join Date: Apr 2000
Location: Austin Texas USA
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They are waterproof, what fell in the tank, the end box or power supply? Email me a copy of the receipt.
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Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish |
07/13/2018, 06:14 AM | #5 |
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Join Date: Aug 2005
Posts: 89
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The little box with the 5 pin connector.
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07/13/2018, 08:09 AM | #7 |
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Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,785
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email- Tunze at sbcglobal dot net
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Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish |
07/14/2018, 06:19 PM | #8 |
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Join Date: Aug 2005
Posts: 89
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Done
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07/16/2018, 08:59 AM | #9 |
RC Sponsor
Join Date: Apr 2000
Location: Austin Texas USA
Posts: 35,785
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Got it, the replacement light will go out tomorrow. Please send in the one that fell in water and I can repair it most likely, we would replace the end connector. Just include a note in the box with our return address and phone number.
Tunze USA 305 Victor St Austin, TX 78753
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Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish |
07/21/2018, 11:23 AM | #10 |
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Join Date: Aug 2005
Posts: 89
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Will do
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