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08/12/2014, 02:16 PM | #1 |
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Join Date: Oct 2013
Location: Houston, Tx
Posts: 813
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Reeflink Issues
My Reeflink has been unable to connect to my home internet for weeks now. Normally this happens and I either unplug the ethernet cable and/or power cable and plug them back in and the connect is then made. I have tried several times already and neither works. It wont connect wirelessly or via a wired connection.
What can I try to get it connected again?
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PlanetAquariums 171g (60x30x22) - RoyalExclusiv Dreambox - Bubble King Double Cone 200 **Total system volume - 225g** |
08/12/2014, 02:52 PM | #2 |
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Join Date: Dec 2010
Posts: 1,872
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Have you tried resetting it to the factory defaults and then running the setup program again? This typically works for me.
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08/12/2014, 07:42 PM | #3 | |
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Join Date: Oct 2012
Location: Allentown, PA
Posts: 365
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Quote:
1. Open the ReefLink Setup app. Make sure you are logged into the proper EcoSmart Live account. 2. Connect the ReefLink to your computer via USB only (no power or Ethernet) 3. The ReefLink Setup app should show you the details of your ReefLink 4. Section Actions > Change Wifi 5. Follow the steps to select and enter your Wifi connection info 6. Follow the rest of the steps to get your ReefLink reconnected to EcoSmart Live Please let us know if this works for you.
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08/20/2014, 04:49 PM | #4 |
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Join Date: Oct 2013
Location: Houston, Tx
Posts: 813
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I keep trying to run the reef link set up and the popup that asks me to please connect my reef link via USB cable and it already is. It just stays on that screen and never detects it. Im at a loss for what to do since I've tried everything i have ever done to get it back connected.
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PlanetAquariums 171g (60x30x22) - RoyalExclusiv Dreambox - Bubble King Double Cone 200 **Total system volume - 225g** |
08/21/2014, 05:56 AM | #5 | |
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Join Date: Mar 2013
Location: Allentown, PA
Posts: 1,956
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Quote:
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Alex Y. Customer Service Representative at EcoTech Marine Call: 1-800-785-0338 Ext. 2 or E-mail: Service@EcoTechMarine.com |
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08/23/2018, 08:16 PM | #6 |
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Join Date: May 2005
Location: Northport, Alabama
Posts: 3,185
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my reeflink is doing same, it says please connect usb cable and will not go past this.
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"When I die, my biggest fear is that my wife sells all my toys for what I TOLD HER I paid for them" Former member of the "Huge tank club" Current Tank Info: 300 Deep Dimension FOWLR |
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