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12/13/2018, 11:58 AM | #1 |
Registered Member
Join Date: Apr 2015
Location: Jacksonville, FL
Posts: 944
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Update and internet access for old Apex
Have a old black apex with eb8. I need to update the firmware and internet access on it. I moved a few months ago and actually can hard wire it in the new spot (added a port on the wall that's hardwired to my router). I do not have the APex fusion either so am pretty much setting it up like new. I am worried though when I do it all the equipment I already have setup on schedules and all will be erased. Does anyone know if that's the case? Worried because I have no way to log into it right now to copy my codes and schedules so worried about losing it all and having to re learn/set them up.
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12/18/2018, 05:44 PM | #2 |
Registered Member
Join Date: Jan 2014
Posts: 767
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I am sure you can save your configuration look in Neptune Apex manual or make a support ticket.
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12/18/2018, 10:31 PM | #3 |
Registered Member
Join Date: May 2006
Location: WA
Posts: 2,592
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If you have an existing Apex with existing configuration, just set it up hardwired in your new place and access it like you used to... through your router with the local IP address. Maybe I'm missing something here, but I'm not sure why you're "pretty much setting it up like new." No need to reset anything... just access it like you used to and then save your configuration. Once you've done that, then go ahead and update the firmware and set up Fusion if you want.
Nothing gets erased when you update firmware... unless something goes wrong. I'm just not clear why you can't log into it now, if you had access to it previously. |
12/19/2018, 10:08 AM | #4 |
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Join Date: Apr 2015
Location: Jacksonville, FL
Posts: 944
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I think my issue is it hasn't been updated in years and I do not have fusion. Was still using the old dashboard that no longer exist. I have no choice but to update and switch to fusion now. I did contact Neptune yesterday and they did say I will lose current settings. I will just have to figure it all out again .
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12/19/2018, 01:39 PM | #5 |
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Join Date: Feb 2015
Location: San Jose, CA
Posts: 2,136
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The old classic dashboard still exists. It has not gone away. You still access it using the IP address.
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12/20/2018, 10:01 AM | #6 |
Registered Member
Join Date: Apr 2015
Location: Jacksonville, FL
Posts: 944
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im sorry I meant the old phone APP. You are correct the dashboard is still around and I could get in. its the app I used (old one not fusion) that's gone. That's what has had me messed up.
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12/20/2018, 05:03 PM | #7 | |
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Join Date: Sep 2009
Posts: 14,173
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Quote:
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Director Customer Support Royal Exclusiv USA For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745 Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476 |
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12/20/2018, 10:36 PM | #8 | |
Registered Member
Join Date: May 2006
Location: WA
Posts: 2,592
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Quote:
I think Neptune must've misunderstood your question because I don't remember losing any settings when I updated several years of old firmware a while back. |
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