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Old 11/18/2018, 07:25 PM   #1
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pogona's Avatar
Join Date: Sep 2007
Location: North Carolina
Posts: 75
So I have a reeflink.....

So I have a reeflink. I can't say much else. I have one.

Every couple of days it goes offline. I will get green led's on 1, 2, 3, and yellow on 4, 5, and 6. I will unplug it. Let it sit for a couple of minutes to hours and plug it back in..... nothing. I then have to do the whole factory reset and remove and re-add it to ecotech live. It will be blue for a couple of days and for no apparent reason that I can figure out, it will go back to the green/yellow led's again.

I have tried contacting @EcoTech Marine with negative results. I really wish they truly provided the Customer Support that they claim. I essentially told them the exact same thing and they told me to:

Power down the ReefLink for 30 seconds

Unplug all Radions, VorTechs and Vectras for 30 seconds

Sign into EcoSmart Live using either Google Chrome or Safari as your web

Select the “Devices” tab at the top of the screen

Select “Refresh Devices”

Once the device icons are no longer “grayed out”, you are now connected

Is it even possible to refresh devices on a reeflink if it is offline? I have it plugged directly into my router. I don't know what else to try. Hoping somebody here knows. Maybe port forwarding?

I will go out, but I may never return.

Semper Paratus

Current Tank Info: Multiple
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Old 11/19/2018, 06:34 AM   #2
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reefwiser's Avatar
Join Date: Nov 2013
Location: Louisville,Kentucky
Posts: 1,202
This units work best connected via Ethernet. The WiFi chips are not the best. If your reeflink is not near your router just get a powerline Ethernet connection kit.

You will not regret it.

President Louisville Marine Aquarium Society.
The 3rd Annual Frag swap will be held
September 23rd,2017 11 am till 3pm
Saint Thomas Fellowship hall,9616 Westport Road,Louisvi
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