EcoTech profanity removed

[mcgyvr]

Buy the $60 wetside..
Take what you need..
Sell off the remaining parts to others who need those specific pieces at a slight markup..
Problem solved..
You could start your own little business from it..
There is a need for the individual parts and that need isn't being filled

[reefinder]

Not a bad idea..

[nikon187]

isnt the entire point the fact it doesnt come apart hence why the entire piece is needed? cant sell something that doesnt come apart to sell. Plain and simple, they changed the wet sides when switched to quiet drive. buy the wetside or another pump, stuff is worth what YOU the consumer feels is right. I havent had another powerhead in the last 8 yrs. replaced two power supplies and thats it.

[HippieSmell]

Originally Posted by reefinder

Your right on the fan boy, he pulled out the thesaurus to prove a point lol.

D2mini I understand and $60 really is not the problem it's just a waste. I only need the a small part I don't want to waste all the plastic for one part. whatever I don't want to complain anymore, I apologize if I came off that way. I hope this thread shines some light on this company and multiple other companies who have the same ridiculous practices.

Don't apologize. Ecotech isn't a sacred cow. A better product can always be designed.

[tkeracer619]

Yeah I totally understand where you're coming from but I don't think it's necessarily fair to compare a simple fishing rod to a vortech. There is no other mag coupled pump that runs through the glass keeping power cords out of the water. All of the other pumps on the market use traditional tech to drive an axial type magnet on a shaft. They only really needs to take rotational loads which are minor.

A vortech wet side does a bunch. It has to do the standard axial, thrust, and support the dry side. It does this through magnets that rely on the user to get aligned. If slightly out of line not only does it have to take axial and thrust loads it now needs to take an additional side load.

It seems simple but is actually a complex engineering problem. It's one thing to make a prototype but to sell thousands and thousands with a high rate of success to keep customers happy is a real feat.

I've paid a premium and in the early days had my fair share of issues but they were always minor. Ecotech always stepped up to the plate. I was an early adopter having my first vortech before most people had heard of them, I still have the first one I ever bought and it works just fine... Overall I've had great success which is why I continue to buy thier products. I've seen huge improvements in the equipment since day one. They have always improved them.

So I understand where you are coming from but I think you shoujld reconsider walking away. Vortechs trully provide incredible flow for your reef and I think by stepoing away you are likely doing a disservice to yourself and your reef. $60 to bring one of the best pumps ever made for a reef tank back online is cheep.

[ktownhero]

A wet side does not support the dry side. You're supposed to pin the cable down 1-2" above the dry side so it stays in place no matter what, and alleviates any downward pressure on the coupling of the two pieces.

[LQT]

Pricewise, my Sage XPs cost me $795 per rod, so I think at least the “premium” comparison is more than fair. Those blanks and rods are actually built in the USA to boot!

[ca1ore]

Originally Posted by reefinder

Your right on the fan boy, he pulled out the thesaurus to prove a point lol.

No thesaurus necessary, though I guess my post came of a a bit caustic. I'll stick with different approaches for different people and call it a day.

[rc1626]

[QUOTE=tkeracer619;25236557]There is no other mag coupled pump that runs through the glass keeping power cords out of the water. All of the other pumps on the market use traditional tech to drive an axial type magnet on a shaft.

Could that be because they own a patent on the technology?
Maybe I'm wrong in thinking that.

[tkeracer619]

Of course because they have the patent. They came up with the design and built a company around it. Generally it's wise to protect your intellectual property.

High end or not there are no moving parts in a fishing rod. Do they sell individual components of the rod if you break it or do they replace the rod?

[LQT]

They don’t need to sell individual components of the rod, because they replace the whole thing... for life. However, if you damage a guide or a tip and for some odd reason don’t want the whole rod replaced, then yes, individual components are available.

[nikon187]

Nothing to replace as its a whopping three parts to the wet side. if it doesn't come off it cant be replaced seperatly. why is this still an issue. Vortechs are awesome pumps, also have never used the clip for the cord, the magnets hold the dry side fine if aligned properly.

[tkeracer619]

You're supposed to use the cord to support it, at least use it for a safety in case you're like me and knock running dry sides into the sump...

[jacksonpt]

I can't believe this thread is still going.

[reefinder]

Yeah lots of people upset and debating

[rvareef]

I buy them for the elegance

[outy]

Originally Posted by reefinder

I disassemble the pump and find out the white tubing around the metal shaft has chipped.

Replace the ceramic with plastic and it may run years. Id have it fixed in an hour instead of complaining publically.

Buy a new one when you get your money out of this wet side.

[FirstContact]

meh, get a Coral Box QP16

[HippieSmell]

My experience with mp60's since I bought a pair 13 months ago have been mixed. I had to buy a new wet side because a snail got jammed in the propeller and dented it. Then, the replacement began chattering and was replaced under warranty. Today, another wet side began chattering, but it's now one month out of warranty. That's three wet sides with problems, two of which are manufacturing problems, all within 13 months, and all needing complete replacement, two of them out of pocket. That's not a reliable product and is exacerbated by no option to repair, just replace, which at this rate is costing me $300 a year.

[leventis72]

His name is Chris Fernandes he sucks wont even talk to him when I call

[ca1ore]

Originally Posted by tkeracer619

I still have the first one I ever bought and it works just fine... Overall I've had great success which is why I continue to buy thier products. I've seen huge improvements in the equipment since day one. They have always improved them.

My experience as well. My oldest MP40 (six years, maybe seven) just had a wetside replacement and my second oldest probably is due for a replacement at this point. I have dropped a wetside here and there (don't do that) and flooded a driver once (definitely don't do that), but otherwise my 8 pumps (at last count) have all been quite reliable. Have had plenty of issues with other pumps, and quite happy to excoriate them (and no longer use them) ...

[HippieSmell]

Ecotech replaced a wetside that was two months out of warranty free of charge, so that was nice. So, at least customer service has been good.

[Jamesmost]

I am going to be more careful with my mp40s now

[HippieSmell]

You know what was wrong with the wetside? The ceramic was broken...

[reefinder]

"His name is Chris Fernandes he sucks wont even talk to him when I call".

Whose name is Chris Fernanades, are you on the correct thread?