|
07/06/2018, 12:57 PM | #1 |
Registered Member
Join Date: Sep 2016
Posts: 39
|
What Happened to Digital Aquatics?
I just received my ReefKeeper Lite - tried to find the myReef software and the company web site has been removed. Looks like all online resellers are listing the products as discontinued.
|
07/06/2018, 02:45 PM | #2 |
Registered Member
Join Date: Aug 2008
Location: Cedar Park, Tx
Posts: 1,072
|
They got out of the aquarium controller business.
|
07/06/2018, 04:30 PM | #3 |
Registered Member
Join Date: Sep 2016
Posts: 39
|
Looks like they abandoned support for the product as well.
|
07/07/2018, 08:31 AM | #4 |
Registered Member
Join Date: Dec 2010
Location: New York
Posts: 289
|
They got "Apexed".
Sent from my SM-G950U using Tapatalk
__________________
3x250w HQI's, 1/4hp Chiller, Tunze Wavebox, Tunze 6100, Reefkeeper 2 and RKL, Litermeter III w/PM Kalkreactor, PM Carbon Reactor, Mag 12, SWC xtreme 180 Skimmer Current Tank Info: 125gal reef tank |
07/07/2018, 08:35 AM | #5 |
Registered Member
Join Date: Sep 2016
Posts: 39
|
I'm considering returning the ReefKeeper Lite. It's a good price, but since Digital Aquatics has removed links to the user guide and myReef software, and there is no technical or warranty support, I'm thinking it makes more sense to dive a bit deeper and get the Apex Jr.
|
07/07/2018, 08:42 AM | #6 |
Registered Member
Join Date: Dec 2010
Location: New York
Posts: 289
|
That makes a lot of sense
Sent from my SM-G950U using Tapatalk
__________________
3x250w HQI's, 1/4hp Chiller, Tunze Wavebox, Tunze 6100, Reefkeeper 2 and RKL, Litermeter III w/PM Kalkreactor, PM Carbon Reactor, Mag 12, SWC xtreme 180 Skimmer Current Tank Info: 125gal reef tank |
07/07/2018, 01:01 PM | #7 |
Registered Member
Join Date: Jul 2008
Location: Edmonton Alberta
Posts: 4,717
|
um the archon...
__________________
----------------- Current Tanks: New 210 custom 84 x 24 x 24, 60g sump, SWC 250 extreme with bubble blaster 5000, 2 vortech mp40, 2 vortech mp10, 12 T5, Water blaster 5000, warner marine bio pellets, 60g clownfish cube, red carpet anemone with a 25g sump,SRO octopus 1000sss, 250w radium, lumenarc large. |
07/07/2018, 03:10 PM | #8 |
Registered Member
Join Date: Sep 2016
Posts: 39
|
don't understand your archon reference???
|
07/07/2018, 04:20 PM | #9 |
Registered Member
Join Date: Apr 2014
Location: Pennsylvania
Posts: 1,022
|
It's another controller made by digital aquatics, I would imagine if they abandoned everything for the reefkeeper that controller would be no different.
__________________
Knowledge is knowing a tomato is a fruit. Wisdom is not putting it into a fruit salad. Philosophy is wondering if that means ketchup is a smoothie. Current tank info: 45g SCA Cube |
07/07/2018, 05:37 PM | #10 |
Registered Member
Join Date: Sep 2016
Posts: 39
|
I searched on archon, and it appears all support is gone. A reference mentioned that a company name Dynon or something had purchased DA a year or so back. The way that the company discontinued the product and immediately removed all supporting documentation is a raise of the middle finger to the reefing community. Resellers of the product should be informing customers that they are buying an unsupported, non-warranted product, and the price should be reduced by half to account for the associated risk.
|
07/07/2018, 08:08 PM | #11 |
Registered Member
Join Date: Jun 2008
Location: Minneapolis
Posts: 504
|
This makes me glad I went whole hog and bought the apex 8 months ago when they were on my list of consideration. The very least companies could do when they abandon ship is release the code for the software for free in the public domain so others who might need it and whom supported them can maybe get some use out of it. Just disappearing is sooooo pathetic.
__________________
--- PLEASE HELP SAVE THE DOLPHINS In case we run out of chicken. --- |
07/07/2018, 08:15 PM | #12 |
Registered Member
Join Date: May 2006
Posts: 50
|
Not sure if this helps but here's the archived webpage:
https://web.archive.org/web/20160627...efkeeper-lite/ |
07/07/2018, 09:49 PM | #13 |
Registered Member
Join Date: Jan 2012
Location: Long Island, New York
Posts: 1,742
|
That should be a warning sign to reefers about new controller companies. They come out promising and can sound interesting, but it is a tough business to be in and when they bail, the customer ends up with a totally useless piece if equipment.
I would be really upset right now if I had gotten a RK
__________________
Rimless 150 Gal Sps System: Giesemann Spectra/New Apex/2x MP40qd's+ 2x Gyre XF250's/Cor20/Custom Stand, Sump and Algae Scrubber/2x DOS dosing/Skimz Octa 205i Skimmer |
07/08/2018, 09:02 AM | #14 | |
Registered Member
Join Date: Jun 2008
Location: Minneapolis
Posts: 504
|
Quote:
__________________
--- PLEASE HELP SAVE THE DOLPHINS In case we run out of chicken. --- |
|
07/08/2018, 11:26 AM | #15 |
Registered Member
Join Date: Jul 2008
Location: Edmonton Alberta
Posts: 4,717
|
didnt relise they stopped support on the archon as well. ( newest controller )
APEX for the win i suppose. Maybe mindstream will be out this decade
__________________
----------------- Current Tanks: New 210 custom 84 x 24 x 24, 60g sump, SWC 250 extreme with bubble blaster 5000, 2 vortech mp40, 2 vortech mp10, 12 T5, Water blaster 5000, warner marine bio pellets, 60g clownfish cube, red carpet anemone with a 25g sump,SRO octopus 1000sss, 250w radium, lumenarc large. |
07/08/2018, 12:16 PM | #16 |
Registered Member
Join Date: Feb 2003
Location: charlotte
Posts: 532
|
Not too sure if I would abandon so quickly if you already have all the equipment. If you have all the necessary pieces it should work as expected whether the company is in business or not. If you're looking to get into the controller scene and are looking to purchase, then yes, probably not go with DA.
|
07/08/2018, 12:59 PM | #17 |
Registered Member
Join Date: Sep 2016
Posts: 39
|
All I have is the Basic Lite, just purchased. Had no idea that DA went out of business and took down their web site and all support. The 5% discount that I got from BRS is no where near enough of a "sale" to cover an as-is, non-supported product with no warranty.
|
07/08/2018, 02:54 PM | #18 |
Registered Member
Join Date: Feb 2003
Location: charlotte
Posts: 532
|
^ agree.
I meant 'if' you had a bunch of there equipment already... |
07/08/2018, 03:15 PM | #19 |
Registered Member
Join Date: Jun 2003
Posts: 6
|
Is there somewhere to get a mirror of the software?
|
07/08/2018, 03:19 PM | #20 |
Registered Member
Join Date: Sep 2016
Posts: 39
|
oceans curve provided an archive link in this thread, although I haven't tested the s/w download yet...
|
07/08/2018, 03:33 PM | #21 |
Registered Member
Join Date: Jun 2003
Posts: 6
|
yeah i checked and nope only a few pdf's pull up like a mounting guide... user guides and etc all error out. Would have been nice if they just open sourced their stuff for the people that did invest in their system,
|
07/08/2018, 03:41 PM | #22 |
In Memoriam
Join Date: Jun 2014
Posts: 664
|
what a bummer!
|
07/08/2018, 05:25 PM | #23 | |
Registered Member
Join Date: Aug 2008
Location: Cedar Park, Tx
Posts: 1,072
|
Quote:
|
|
07/08/2018, 07:51 PM | #24 | |
Registered Member
Join Date: Jan 2012
Location: Long Island, New York
Posts: 1,742
|
Quote:
__________________
Rimless 150 Gal Sps System: Giesemann Spectra/New Apex/2x MP40qd's+ 2x Gyre XF250's/Cor20/Custom Stand, Sump and Algae Scrubber/2x DOS dosing/Skimz Octa 205i Skimmer |
|
07/08/2018, 08:45 PM | #25 | |
Registered Member
Join Date: May 2006
Location: WA
Posts: 2,592
|
Quote:
|
|
|
|