Koralia 3 pump

DiscusDan · 02/26/2008, 06:42 AM

So last spring I bought a Koralia 3 and Koralia 4 pump from MarineDepot and they seemed to work fine but by early summer things in my tank weren't doing so good so I removed them thinking the flow was causing issues. 2 days ago I put the Koralia 3 back in and last night while working in the tank I started getting shocked every time I touched water and the grounded light fixture.

I eventually tracked down the cause by unplugging things one at a time then seeing if I still got shocked (I don't recommend that method) - turns out it was the Koralia 3 pump. With a little bit of research last night I found that there was a recall on those pumps for just this reason - it's probably far too late for me to take advantage of the recall right?

MarineDepot · 02/26/2008, 07:57 AM

Hello,

Thank you for your post, you will need to contact Hydor directly as they were handling this issue directly with the customer. You may contact them directly at 916.920.5222. If you need us to email you a copy of your invoice please let me know.

Walter F
Marine Depot Customer Services
www.Marinedepot.com
714.385.0080 Phone
714.385.0180 Fax

02/26/2008, 06:42 AM	#1
DiscusDan Registered Member Join Date: Oct 2006 Location: Binghamton, NY Posts: 56	Koralia 3 pump So last spring I bought a Koralia 3 and Koralia 4 pump from MarineDepot and they seemed to work fine but by early summer things in my tank weren't doing so good so I removed them thinking the flow was causing issues. 2 days ago I put the Koralia 3 back in and last night while working in the tank I started getting shocked every time I touched water and the grounded light fixture. I eventually tracked down the cause by unplugging things one at a time then seeing if I still got shocked (I don't recommend that method) - turns out it was the Koralia 3 pump. With a little bit of research last night I found that there was a recall on those pumps for just this reason - it's probably far too late for me to take advantage of the recall right?

02/26/2008, 07:57 AM	#2
MarineDepot Sponsor Join Date: Oct 2001 Location: Garden Grove, CA Posts: 2,376	Hello, Thank you for your post, you will need to contact Hydor directly as they were handling this issue directly with the customer. You may contact them directly at 916.920.5222. If you need us to email you a copy of your invoice please let me know. Walter F Marine Depot Customer Services www.Marinedepot.com 714.385.0080 Phone 714.385.0180 Fax __________________ MarineDepot.com 1-800-566-3474 Like us on Facebook Follow us on Twitter Follow us on Instagram Subscribe to our YouTube Videos >> Buy WYSIWYG corals and clams at the all-new MarineDepotLive.com!